MatheusKS92

New topic again because I can't reply the other ones... Well, I need to know if I'll get some support or not, I can't wait forever. I'm really thinking about give up and refund the software. All firewall are disabled in both computer, they are in the same private network, and still the primary cant' find the secondary. Multiplicity just works if I purge the software from both computers, install again and reboot. But after a new reboot, they can't find each other anymore.

Windows 8.1 for Primary, Windows 10 for Secondary

[quote] Support desk closed for the day , remind me early tomorrow and I'll try again.[/quote] Just to remind you.

No support reply so far. Same problem. Works when I purge and install again. But when I reboot the computers, the primary can't find the secondary anymore.

Sorry to open a new topic, but I can't aswer my original topic anymore because I have a "new account" (!) Email support just said "Your issue is being handled in the forum thread you started" . So, [quote]Did you fo

[quote who="AzDude" reply="4" id="3723847"] So you still have the same problem ? [/quote] Yes. It's still not working.

[quote]For starters, can you ping the Secondary PC from a command prompt?[/quote] Microsoft Windows [versão 10.0.17134.228] (c) 2018 Microsoft Corporation. Todos os direitos reservados. C:\Users\mathe>ping www.google.com Disparando www.google.com [172.217.29.132] com 32 bytes de dados: Resposta de 172.217.29.132: bytes=32 tempo=39ms TT

Hi. I have bought Multiplicity from Steam and installed on two computers following the instructions (secondary first, primary after). But I can't find a way to connect them, I always receive the message "Unable to find any secondary Multiplicity computers". Tried to add the secondary manually, but didn't work as well. I followed the instructions on the FAQ for connection issues, all my networks are private, tried to disable Windows and Kaspersky firewall, but noth