Thank you :)
karendwyer
Sorry long time no reply. So we have 7 total keys and they are split, for example 4 go to Karens email, 1 goes to Stewart, 1 goes to Bob, and 1 goes to Daphne. I just want to change the one for Daphne to Karen but want to make sure not to change the other remaining 2 from Stewart and Bob.
Will this change for all of our product keys? We have about 7 and have them with different emails, I just want one changed.
Hello, I was just wondering if we have an old product key we haven't used in a few years, if we reactivate it can we change the email associated with it? It's attached to an employee no longer working with us. Thank you for any help in advance.
I followed the steps and sadly, it's still not working. I went ahead and tried switching around laptops and that seemed to work! I'll do the purge on all my other laptops and set it up. Thank you so much, it was driving me crazy!! :)
I have checked firewalls, they're good. I also have deleted it and re-added it, I sit here for a bit rebooting and I get different answers then by the 3rd or 4th time it tells me it successfully connected but when I try to connect it wont let me. I have in the past, with other group of laptops, had where it tells me the firewalls is blocking connection but then connects after.. this isn't the case for this.
I have used Multiplicity for a few years on multiple different group of laptops but for some reason this time NOTHING is working. I have restarted, uninstalled, reinstalled, deleted, entered with IP Address, entered with Computer name and they just wont fully connect. It has told me one is on an older version, not true. Tells me I have the wrong passcode, not true but changed it anyway. Our IT people have checked the firewalls, It has even told me it's connected successfully but when I try to