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Reply to Mouse stuck on Primary in Multiplicity Stardock Forums

We tried the new Beta version with no change.

Reply to Mouse stuck on Primary in Multiplicity Stardock Forums

We are trying to move the second monitor from the secondary machine to the primary, so essentially the secondary will have 1 monitor and the primary will have 4. Because the advanced grid option does not work correctly after logging out and back in, the 4th monitor is moved back to the secondary and the standard Multiplicity setting is put back on. Standard settings - primary has 3 monitors, secondary has 2 monitors Advanced grid settings - primary would have

Reply to Mouse stuck on Primary in Multiplicity Stardock Forums

We ran the tests again. Below are the keys for each test. The screen resolution, number of monitors, and OS scaling was the same. Working - enabled advanced grid after sign in Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Stardock\Multiplicity2] [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Stardock\Multiplicity2\Configs] [HKEY_LOCAL_MACHINE\

Reply to Mouse stuck on Primary in Multiplicity Stardock Forums

Any updates on this or suggestions on what to look at or try?

Reply to Mouse stuck on Primary in Multiplicity Stardock Forums

Both machines are on the same version 4.0.1.1. In reference to the mouse rules, I tried with wrap enabled and disabled. None of the prevent switching rules were ever enabled.

Reply to Mouse stuck on Primary in Multiplicity Stardock Forums

I used the same installer on both machines but will verify and follow up. The issue only occurs when we have the advanced grid enabled. I should add that we have used Multiplicity 3 for years on these machines with no issues. We are making some changes to the monitor layout and upgraded to 4 to have the flexibility.

Reply to Mouse stuck on Primary in Multiplicity Stardock Forums

It can be replicated across different profiles and the same profile. Let me add that the secondary machine is logged in as a default user and does not get logged out. The primary is the only machine getting logged in and out of.

Reply to Mouse stuck on Primary in Multiplicity Stardock Forums

No, I did try that and all of the troubleshooting tips in the documentation. The only way I can get seamless connection to return to correct functionality is to move the secondary monitor on the advanced grid then move it back or make a change in the settings on the primary. The secondary is connected because I can get to it with a hot key but having to hit a hot key over and over or make a change in the setup every time someone else logs in is not ideal.

Mouse stuck on Primary in Multiplicity Stardock Forums

Installed Multiplicity Version 4.01. Works as expected until one user signs out and another user signs in. We are using Seamless mode and the advanced grid for more accurate monitor placement. When a new user signed in to Windows, the mouse would not move over to the secondary even though we get a connected notification. The only way to get to the secondary is by using a hot key (which is not seamless) or moving the secondary monitor in the grid from one position to an