Thak you very much for picking this up! I know replying resets the ticket, and normally wouldn't choose to do so, but the enduser was getting upset and about to cancel his order.
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Thak you very much for picking this up! I know replying resets the ticket, and normally wouldn't choose to do so, but the enduser was getting upset and about to cancel his order.
Dear staff, We made a purchase through a local distributor, who logged ticket #LCW-294-98827 for us, as we need licenses in an activation server file instead of single licenses. This ticket has been active for almost 2 weeks now without resolution. Please look into this and resolve the ticket asap. Thank you kindly!