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I have found that if I re-install the apps that have headings which show as "empty" when clicked, the main title is the re-populated and the start menu for that heading works as normal. As I said previously I believe this is a bug in Windows 10 and not the Start 10 program. This is the main reason why I purchased Start 10.after reading the attached quote from the Win 10 forum.. All was well after installation until they disappeared from Start 10 also.

You are indeed right and the folder referred to in the Microsoft Office heading is empty of any short cuts. I have copied shortcuts into the relevent folder and they do now appear on the start menu under the correct heading. That kinda explains one thing, but I still have installed programs with headings and sub menus which show as empty. So am I to assume that Windows 10 has lost all my shortcuts or is hiding them. Plus there are programs installed for which no heading app

I seem to have a problem with my Start 10 program. When I click on "All Programs" it shows me a list of all the software titles. But where the title is the name of the software supplier the sub programs are not listed ie MICROSOFT OFFICE does not show the sub progs like WORD or OUTLOOK. I have many programs from the software supplier ASHAMPOO and under this heading it does list the seperate programs but when I click on the sub program it says "Empty" and does not do anything. This i