comtronic-gmbh

More than one week passed after I upgraded my system and added the NVidia graphicscard. Since then not one single problem with Fences. I'm running Windows 11 Version 24H2 and usually always update to the most current version as soon as microsoft releases a patch. So in my case at least, it was simply a problem with the CPU based graphic, maybe correlated to the known Intel i7-14xxx CPU hardware issue. Even my RDP connection to my CRM provider stays online and works stable. I was experiencing

Ok, I'll pass the install of the latest patch. Do you need any more information from my side except if it crashes again ?

Added the NVidia RTX 3060 graphic card to my system last friday night and didn't have any problem with Fences since then. So I guess there's a strange problem on my on Board HDMI & DP graphics ports and/or the Intel CPU graphics or its drivers. Do you suggest to install the patch on my system anyway ?

The system is basically brand new and has been set up a few months ago. I do have connected both Displays directly on the mainboard graphics ports meaning I‘m using the CPU graphics. Just ordered an Nvidia RTX Graphic Card and am planning to install it into this system to connect my two monitors to the separate Graphic Card instead of the on Board ports. Let me get this upgrade done and see how Fences reacts to that.

Just uploaded a new log file for your diagnosis. Advanced logging ist still activated.

Hi there. Didn't have a success moment like @Fencesitting unfortunately. Just came to my office and Fences where mostly white, as a few days ago already. In this state the mouse moves but I can't right click on my desktop and logging off windows the usual was is impossible. I was able to klick the Start button but anything else in that menu is not klickable anymore. So I hat to Ctrl + Alt + Del to log off and log back in. Then I was able to restore from one of the backups within Fences

Thanks for your message. I just installed the patch you provided in Reply #14 from january 13th. Advanced logging is still turned on. I'll see how my system prompts me when I'm back in the office tomorrow. I'll let you know.

It‘s correct. The desires state is picture 1 in your post with no icons or fences on the secondary display. And yes, I do have single icons (PDFs, Word and Excel files outside fences, (see right top corner on my main display. Once I get the messed up state everything is locked up and my desktop is indeed dysfunctional, I can move the mouse but am unable to click anything, even in the taskbar. Therefore I‘ll have to hit Ctrl + Alt + Del to be able to log off / log on. Af

Just turned on advanced logging and made a backup in correct state. I'll do another backup when it crashes (if possible) Most of the time the system is so FU I'cant even klick anything without hitting Crtl + Alt + Del to Log off and back into my system. Then I see the messed up state, but the question is if a backup saved then (after logging off and back on) is of any use for you. PS: Just uploaded an Error Log to your server.

Just came back to my office, system was running over night as ususal, I never shut it down. It's even worse with the patch, see attached Screenshots. Screen-1 default Main Display 21:9 the way it should be Screen-2 default Second Display 16:9 the way it should be Screen-1 messed up Main Display I saw when I came to my desk Screen-2 messed up Second Display I saw when I came to my desk Screen-1 after log off Main Display onc

Keep reading here, got the same issue since the latest update to Fences 5. Just downloaded the patch and installed it. I'll let you kno if this fixes my problem. Also running a 2 Display system (24/7) without reboot because of daily business use. My desktop is messed up several times a day, so it's getting really annoying.