I have refreshed you account again. When you go here, and using your @gmail account: https://store.stardock.com/myaccount/products What troubles are you still having. ---------------- Sean Drohan Stardock Customer Service Manager
Hello, You first need to refresh your account using your jurgen***@gmail.comemail and any password you like here: https://store.stardock.com/createaccount You can then access your purchases here: https://store.stardock.com/myaccount/orders And after activation, from here: https:/
[quote]But the coupon was already expired at the end of August [/quote] It wasn't actually, its good through 9/18/2018. What makes you believe it was the end of August? Sean Drohan Stardock Support Manager
[quote who="kellyhornsby" reply="3" id="3725791"] I got it registered! [/quote] Good to hear - enjoy. ---------------- Sean Drohan Stardock Customer Service Manager
Hello, Sorry to hear you are having trouble. I have created a ticket for you - please check your email. ---------------- Sean Drohan Stardock Customer Service Manager
Hello, Sorry to hear you are having trouble. [quote]and the software stores a Fences. req file to my drive. The offline activation "Select Activation Response" wants to upload a ".resp" file, not a ".req" file. [/quote] That does not make any sense to me... You do not have a resp file until after you upload the req file. Where here exactly are you seeing an issue: <a href="https://forums.stardock.com/486311/accounts-and-activation-support-faq#a
Hello, Please see: https://forums.stardock.com/486084/fences-support-faq#reinstalling ---------------- Sean Drohan Stardock Customer Service Manager
Again, for both issues, a clean boot, where all but MS services are disabled, under a new admin account, needs to happen for us to continue to assist. It does not appear that this has been done for either. https://forums.stardock.com/486084/fences-support-faq#cleanboot ---------------- Sean Drohan Stardock Customer Service Manager
Hello, Sorry to hear you are having trouble. You have no recent purchase under ****** doe@hotmail.com . If you purchased under a different email (one you use for PayPal perhaps), PM me the other email address and Ill merge it with the one above. ---------------- Sean Drohan Stardock Customer Service Manager
[quote who="mrodrigues" reply="4" id="3725498"] Tested with a new admin user, but had the same error message. [/quote] If that is all you did, and not a full clean boot (disabling all but MS services), then the test is not complete. Please do so if indeed you have not. ---------------- Sean Drohan Stardock Customer Service Manager
Hello, Sorry to hear you are having trouble. Are you using WebSense / Forcepoint?
The this is next: [quote who="wolfsilverlone" reply="9" id="3725214"] so I did something a bit different, Because using a "clean/Diagnostic" boot brakes part of my network/server tie-ins, [/quote] The reason for the clean boot is likely clear - to see what other third party app / setting may be causing the issue (again, one we have not seen DS associated with). For this test, is the 'network/server' needed for it, meaning, is its temporary unavailability a pr
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[quote who="r_pinkard" reply="10" id="3725237"] So as long as v4.3.0 works in Windows 10, my suggestion is to revert to this version of Classic Shell. Otherwise, you may wish to consider Start10 (by Stardock) [/quote] I vote for the latter ;) ---------------- Sean Drohan Stardock Customer Service Manager
There are no imminent releases pending for ObjectDock nor any to address any Accuweather issues. ---------------- Sean Drohan Stardock Customer Service Manager
Hello, Turn this off:
Wolf, Thus far, you are the only one ever to report such an issue. As stated prior, we need to be certain that they are not related to another third party software or conflict with. The 'clean boot', and subtraction of NVidia surround, is on the table as test subjects. We would be interested in hearing your results after. ---------------- Sean Drohan Stardock Customer Service Manager
[quote who="styoda" reply="4" id="3725420"] Is there likely to be an update to fix this issue, there's been no update for over 4 years now? [/quote] There are no imminent releases pending for ObjectDock at this time. ---------------- Sean Drohan Stardock Customer Service Manager
[quote who="ALMonty" reply="20" id="3725343"] I am not support, but some questions could be answered to help. Like: Does it do this to all DeskScape files that are loaded? Does it do this if you have it on 1 monitor (meaning stretching it across 3 screens uses more processing)? I see you already answered that question. Did you make the dream yourself? Different video files use more processing. What if any codecs have you installed?<br
[quote who="b2boss" reply="5" id="3725390"] I know that stardock account has an option to do that but for steam purchase of fences, I don't thing there is such an option. Please tell me how to do it? [/quote] [quote who="sdRohan" reply="4" id="3725388"] until others are uninstalled - freeing up a seat. [/quote] Again, what I posted prior would work until we update the activation model in the Steam products to match our own (if you try to activate on a
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Very glad to hear it. To be completely honest, the extent of my involvement here was was some testing and being an skillful nagger to this man: T-Man https://forums.stardock.com/user/3 Don't go crazy thanking him - I need him to stay humble to do stuff for me ;) Again, glad it worked for you, WebGizmoz, and thanks for your patience. Sean Drohan Stardock Support Manager
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[quote who="WebGizmos" reply="51" id="3725347"] ok...got the key...did the purge...rebooted the pc...reinstalled OD 1.90...did not activate again. [/quote] Try again, please.
Hello, Sorry to hear you are having trouble. I answered your issue in a ticket.
[quote]Please tell my how this drm exactly works. I want to know in detail about it. [/quote] You are allowed install on 5 concurrent PCs and restricted from activating a 6th until others are uninstalled - freeing up a seat. https://www.stardock.com/support/software-eula What else about the 'drm' is unclear? [quote]Please look into this issue because other users are saying that stardo
[quote who="Prashant_90" reply="3" id="3725384"] There is no mention of how to uninstall the application through command line. [/quote] Deactivation (should be done first): http://sd.stardock.com/Support/LicenseServer/Corp%20Installer%20Bats/SD_DeactAll.zip Uninstall: "C:\Program Files (x86)\Stardock\Fences" "C:\Program Files
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Hello, I am afraid we are not easily able to reproduce / test your issue as MS Office 2013 is such a dated suite. I cant say when, or if, it will be addressed. What you might try is to eliminate other possible 3rd party conflict and try a 'clean boot': https://forums.stardock.com/488142/groupy-support-faq#cleanboot ---------------- Sean Drohan Stardock Customer Service
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