sdRohan

sdRohan

Joined Last seen Member # 4871965
372 Posts 9,605 Replies 28,404 Reputation
Reply to Game Crashes Non Stop at Start in Star Control Tech Support Stardock Forums

Hello, Sorry to hear you are having trouble. If you would, and immediately after a crash, we would like to see what's in your runlog.txt located: \Documents\My Games\Star Control If you could upload it to a cloud service (DropBox, Google Drive, One Drive, Paste Bin) and post a link here, we will look at it straight away. Thanks for your patience and patronage. Sean Drohan Stardock Support Manager

59 Replies 123,306 Views
Reply to UI freeze on sector map in Star Control Tech Support StarControl Forums

Hello, Sorry to hear you are having trouble. I would like to make sure it is not actually a video (driver) issue first. There is some help here for that (and other things to try) here: https://forums.starcontrol.com/491043/star-control-origins-support-faq If you still have issues after, please to post back and let me know. Thank you for your patience. ----

3 Replies 3,028 Views
Reply to Game Crashes Non Stop at Start in Star Control Tech Support StarControl Forums

[quote quoting="post"] The game will not launch for me. All OTHER games I have, do. When launching a NEW GAME, it displays the yellow space ship screen for a couple seconds than bombs out to my desktop. This is the 5th time, and about 2 hours spent trying to get it to work. What I've tried? 1. Uninstalling and reinstalling the game 2. Clearing download cache in Steam 3. Uninstalling/Reinstalling Steam 4. Rebooted, a lot.&

59 Replies 123,306 Views
Reply to Default Video Mode in Star Control StarControl Forums

[quote who="Mercy_Fornone" reply="2" id="3726979"] After installing the game, I could not get it to run in 3840x2160 - there was no option presented in the video settings of the game. The best that I could do was to select 1920x1080 and the game then ended up windowed (even with full screen setting), covering only 1/4 of my screen no matter what I tried. This was kinda weird as I had previously had no issues with the Founders' drops. I ended up opening up the settings file and

3 Replies 11,977 Views
Reply to Default Video Mode in Star Control StarControl Forums

Hello, Sorry to hear you are having trouble. I get what you are saying, and sorry that the lower rez on initial run is frustrating, but the game should remember what rez you surely changed it to after the very first run, yes? Please let me know if it does not. We do thank you for your patronage. ---------------- Sean Drohan Stardock Customer Service Manager

3 Replies 11,977 Views
Reply to Mac version? in Star Control Ideas/Wishes StarControl Forums

[quote quoting="post"] Sad to see this is Windows only, any plans to make a Mac version? [/quote] Nothing on the horizon, no. ---------------- Sean Drohan Stardock Customer Service Manager

1 Replies 20,502 Views
Reply to How to Add Star Control: Origins to My Steam Account? in Founders Starbase StarControl Forums

Hello, Sorry to hear you are having trouble. I looked you up and you do have an account here at Stardock. You can get your Steam key from here: https://www.stardock.com/support/productkeyretrieval You will need the Steam client open (not the website) to be able to activate the game. (Obtain the Steam client here: <a href="http://store.steampowered.com/about/" target="_blank" rel=

3 Replies 19,363 Views
Reply to How do I install the three DLC packs to steam? in Star Control Tech Support StarControl Forums

[quote quoting="post"] Hi, I want to install the three DLC packs that are listed on the website for the additional races. When I download them they are just zip files with music in them. Am I missing something? Thanks. J [/quote] Hello and thank you for supporting Star Control: Origins. This link will help with what Lifetime / Founders received as DLC: https://www.

1 Replies 3,138 Views
Reply to Scrolling in Icon Group different from scrolling in Folder Portal in Fences Stardock Forums

[quote quoting="post"] I am using 2 finger scrolling, Fences 3, windows 10. Folder portals scroll fine, but icon groupings do not. Any solutions? Could not find anything in Fences Settings. [/quote] There is not as the desktop is not considered a 'folder' to Fences. There is a manageable work-around, however. Create a folder on the desktop - naming it to the group you would have as a normal fence ('Games' in this example) Move the desktop

3 Replies 5,418 Views
Reply to Show Desktop causes Explorer to crash in W10 in Fences Stardock Forums

[quote who="rissisbored" reply="16" id="3726652"] Another user on a corporate laptop with this issue. I can't find Forcepoint or Websence on my computer, but it's likely there's some other corporate malware security on my device. [/quote] Any IT people at your place of business could help finding that out. ---------------- Sean Drohan Stardock Customer Service Manager

17 Replies 35,372 Views
Reply to Long loading and saving times in GalCiv III Support GalCiv3 Forums

[quote quoting="post"] I am playing on Gigantic map with 12 players. Game recommends 4 cores and 16GB. My system has 6 cores(i5-8400 2.8) with 16GB memory. No problem playing the turns, but saving and loading takes a long time (10 minutes or more!) Why is this, do I need to buy more memory ? Many thanks for any help. [/quote] Does it only happen with 'Gigantic' map sizes? A you manually managing your swap

62 Replies 112,699 Views
Reply to Does Start 10 work with the new Surface Go Microsoft Tablet? in Start Menu Products Stardock Forums

[quote who="jmiramon" reply="2" id="3726641"] Thanks for your reply. I read that the Surface Go can be 'upgraded' to the full Windows 10 operating system, so maybe the stardock software will work in it. [/quote] Yes, that is this is no doubt referring to: [quote who="sdRohan" reply="1" id="3726536"] A one-way switch out of S mode is available [/quote]

3 Replies 1,603 Views
Reply to Prevented from renaming folders in Windows 10 in Stardock Software Stardock Forums

Hello, Sorry to hear you are having trouble. There has never been a report, about any of our products, for the issue you are describing. If you had any success after uninstalling any of our products, it was likely to that act requiring a reboot. That said, there are many many detailing the issue on the Internet and the culprit being Windows 10 itself - this one seemingly with great results: <a href="https://www.winhelponline.com/blog/error-rename-move-fol

6 Replies 5,052 Views
Reply to Questions about Groupy in Groupy Stardock Forums

Hello, Sorry to hear you are having trouble. Please see: https://www.youtube.com/watch?v=17_ErhXYXmY ---------------- Sean Drohan Stardock Customer Service Manager

2 Replies 3,179 Views
Reply to Start10 Menu Empty in Start Menu Products Stardock Forums

[quote who="SovereignGFC" reply="7" id="3726563"] So something wiped out the "Count" values on my desktop and it's not repopulating. [/quote] See if this helps for turning UserAssist on / off in your 'Privacy Settings':

10 Replies 10,120 Views
Reply to Show Desktop => Fences Restart in Fences Stardock Forums

Then that is the issue. ForcePoint will (and is well documented in other threads) interfere with Fences working properly in the fashion you mentioned (and why I asked it straight away). ---------------- Sean Drohan Stardock Customer Service Manager

8 Replies 32,436 Views
Reply to Does Start 10 work with the new Surface Go Microsoft Tablet? in Start Menu Products Stardock Forums

It has to be a full version of Windows 10 for Start10 to work on it. In looking at the product specs, its not: 'Windows 10 Home in S mode' 'Windows 10 Home in S mode works exclusively with apps from the Microsoft Store within Windows and accessories that are compatible with Windows 10 Home in S mode. A one-way switch out of S mode is available. Learn more at Windows.com/SmodeFAQ . ' --------------

3 Replies 1,603 Views