burning_effigy

Thank you

[quote who="sdRohan" reply="10" id="3749290"] Quoting burning_effigy, reply 9 This is not about Steam. I purchased it from Steam, so I own it. Yes, you own the Steam version of the product - where the Steam client is required to install and use it. When you purchase any of our products on Stea

[quote who="sdRohan" reply="8" id="3749241"] Quoting burning_effigy, reply 7 Sorry if I wasn't clear. I purchased it from Steam originally but I can't get the product key through Steam. When I look up my email address through Stardock, it shows me a game key (which I also purchased through Steam) but not the co

[quote who="sdRohan" reply="6" id="3749235"] Quoting burning_effigy, reply 5 I am trying to enter the product key into Fences, which I downloaded from the Stardock website. Steam is not involved in this issue. I only have Fences installed on my work PC; at home, I have it installed through Steam, which works fi

[quote who="sdRohan" reply="3" id="3748569"] Hello, Sorry for the trouble. There is an issue were sometimes a Steam purchase will prompt for a Stardock key - it should not. Use this to fix that issue: https://forums.stardock.com/486311/accounts-and-activation-support-faq#steamkey ------------ Sean Drohan Stardock Support Manager [/

[quote who="RedneckDude" reply="2" id="3748568"] Is there any other way to get the product key? I have installed Fences on a PC and I am unable to install Steam on it. You can log into Steam online. No install needed. [/quote] Steam is blocked at my workplace.

When using the retrieval form for my product key, I am only shown a key for Galactic Civilizations II, which of course doesn't work with Fences. In my Stardock account, only the Galactic Civilizations II key is shown. Going to my order history page throws an error. I purchased Fences through Steam with the same email address tied to this account. Is there any other way to get the product key? I have installed Fences on a PC and I am unable to