fabricepetesch

fabricepetesch

Joined Member # 4597547
1 Posts 5 Replies 3,672 Reputation

Hi, concerning my application on my computer at home everything works fine.(full update, full features): this is great : Thanks! BUT...... on my laptop from a public internet connection (no firewall, no proxy), when I click on "activate existing purchase" , no update is taken into account (I installed the Tiles version which is in my download section) => I cannot add any other page, still like the free version. In Program data/S

16 Replies 8,083 Views

Ok I think I found unfortunately what happens. I installed the version of tiles on my personnal computer at home and it works on it but not on my professional laptop on my personnal computer I effectively have some files in this diresctory (tilessig2234.bin), but nothing on the professional laptop. and obviously if I copy the file on the professional laptop, the file disappear almost instantaneously) I have the right to install anything on m

16 Replies 8,083 Views

Yes I have done this several times, but nothing happens : I still cannot add any page to tiles... I tried to uninstall completely and to reinstall , but it doesn't change...

16 Replies 8,083 Views

In fact I have done both First I tried to buy the custome page option( in app option), and as It didn't work (I just realized now the problem is that the system does not work in real time, almost 24h were needed), so then I bought the full product ( from the website, i have the serial number and the exe I installed) But for both situation it is like as if I just had the free version : the in app activation does nothing! (and I don't see an

16 Replies 8,083 Views

Hi, I have made the payment for the Full tiles product. I received in the download section of my stardock account the Tiles Setup.exe files to install (there is also a serial number) I downlad this file and install it, But even when I go in the "Add features" section of the product, and I enter my login/pwd, none of the advanced feature is activated and my soft is not recognized as the full tiles product : it is exactly as if I add the free version?

16 Replies 8,083 Views