SanityFreeLord

Paypal payment was made directly to sales@stardock.com. Followed astaroths advice have started a paypal dispute to try and resolve the situation now.

Did you read what I said earlier? I bought this game through GameStop and not Steam, so it can't be a steam issue. I don't even have steam installed. No response from Stardock Support yet, either.

[quote who="Jafo" reply="9" id="3030987"]OK, so it's almost Tuesday here - ergo it's Monday morning at Stardock so I imagine people will shortly be manning the office. Re your last comment do I presume you have obtained a refund from Steam and thus any issue with a cd-key is moot?[/quote] He/she is not the only one with this issue although that's hardly the point.

Same issue here, currently awaiting a response from support. I downloaded the game through GameStop and NOT steam so presumable is a Stardock issue. Did you get a positive response in the end, astaroth?