I'm trying to reinstall and activate Start10 that that I bought back in 2016. When trying to activate I get the message "email address not valid for the product key". If I try to activate with my account it says "Start10 is not associated with this account". When I request a list of product keys - Start10 does not appear on the list sent to me by email. HOWEVER - Start10 does appear under my order history. Anyone know what's
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