Bebi Thats you opinion. I have a different opinion. Moreover, you are not facing a problem but i am. I have paid and am still waiting for the product. I did not get any help so far. I posted my problem here expecting stardock support personnel will reply to my post. I did not post my problem to argue about different points of view. So, i appreciate what you think.But what i think is also correct.
[quote]The staff have families and home lives too and deserve the chance to wind down and enjoy some time off.[/quote] Yes. I appreciate that people have families and need time off. My point is that if some pays for something he expects to get something in return. In my case, i have paid for the product and am unable to use it because i dont have it still. All i said was if they cant provide support on weekends, they should stop accepting sales over weekends so that the end cu
Thats not helpful is it? Why dont they just send me the link and serial? Thats all i want. It seems poor support from stardock that they have not thought about users facing these problems while purchasing over the weekend. It would have been a more proactive approach that while making a purchase, they communicate clearly that there will be no support during weekends. Had i known that, i would not have purchased it over the weekend.
Dear Seabass I purchased Desktop browser yestreday from stardock.com website and its been more than 18 hours that i have not received any email with the download link and serial number. I tried to login with the email address i provided during the pruchase but it throwed a message that the password was incorrect. I clicked on Forgot your password and received a new password in my email. Tried to login with the new password but received the message that i have exceeded the maxim
Dear Seabass I bought Object Desktop yesterday and its been more than 18 hours that i have not received any email with the link to download, serial number etc. I tried to login with my email address and first it said that the password was incorrect. I tried twice, then clicked on Forgot your password. Changed password. Received an email with a new password. Tried to login with the new password and the system prompted that i cant login as i have exceeded maximum number of tries.