For refund, please raise support ticket using the link below, use the "Refund" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in. https://stardock.atlassian.net/servicedesk/customer/portal/4/
basj
[quote who="mrpeters" reply="3995735" id="541828"] You get an early Thank you as it seems to be working as of uninstall + remove settings -> Restart -> Install. I'll let you know if it stops working and if I can find a correlation to it. Cheers [/quote] Great, glad to hear that. Thank you, Basj, Stardock Community Assistant
Hello, Groupy 2 introduces a number of improvements and new features compared to Groupy 1, but the benefits really depend on how you use Groupy in your daily workflow. Some of the enhancements include better performance, more customization options, and expanded functionality that can make window and tab management smoother on Windows 10. Since everyone&r
Hello, Sorry to hear you’re experiencing issues. From a quick test with PDF Annotator , it looks like the program uses its own custom cursors while editing PDFs. CursorFX isn’t able to override those application‑specific cursors. Perhaps someone more familiar with PDF Annotator can share tips on whether its default cursors can be changed. <span style="white-spac
[quote who="bdsams" reply="3995729" id="542004"] Was the dot connection unknown? Trying to see how i can repro this but my timeline doesnt have any unknowns currently [/quote] The dot connection was "unknown", strangely I can't reproduce it again just now. Now I get this. Thank you, Basj, Stardock Community As
Hello, Just reporting some strange issues: When mouse over an unknown point. The popup appear bigger than normal. The Activity timeline "Show All" black text over dark gray background hard to see. As reference:
Perhaps, there is corruption in your "regular account", best to move to your new admin account. Thank you, Basj, Stardock Community Assistant
[quote who="mrpeters" reply="3995712" id="541828"] I am currently having this exact issue in version 2.73 Disabling the task bar features makes it work, but I want the Start11 taskbar, so that's not really a viable solution. To my knowledge I don't have any other modifications for taskbar. Here's a short mp4 of the issue. [/quote] Hello, Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important), d
Hello again, I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant
Hello, From my understanding, the new layout engine is designed to remember your setup. For example, if you’re using multiple monitors and you disconnect or add one, Fences will keep track of where your layouts were placed. When you reconnect or adjust your monitors, it will restore your Fences to their original positions automatically. Someone wit
If you return to the old admin account, the issue returned? Thank you, Basj, Stardock Community Assistant
If you are referring to "Show the user icon when the style supports it" vs "How should icons be shown?". "Show the user icon ..." is for your "avatar" to show up or not. Its two different things. Unless, your pointing at totally different area. Post a screenshot with some arrow might help us understand your question better. Thank you, Basj, Stardock Community Assistant
Great, glad to hear that. And, yes, report back if you still have issue. Thank you, Basj, Stardock Community Assistant
Great, glad to hear you have solved the garble text issue. BTW, just so you know, the post by "Jack" is a Spam. It was removed. Thank you, Basj, Stardock Community Assistant
[quote who="garou1674" reply="3995672" id="542009"] On a separate note, now the text is screwed up on my Recent Documents. I can read the main label line ("Windows 98 Classic" on your image), however the location is garbled. [/quote] If you still interested, would like to know what do see on your system. Please post a screenshot on this one. Thank you, Basj, Stardock Community Assistant
Hello, Sorry to hear you’re experiencing this issue. I understand there are differences in layout control between Fences v3 and v6, especially with the introduction of the new Layout Engine. This change was made after many users reported icons being hidden behind Fences, so the newer version ensures desktop icons are moved away from behind a Fence. <span style="white-space: pre-wrap;"
Hello, Sorry to hear you are having issues. I can not reproduce your issue on my system. Here is what I get on my system. First, please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/m
Please try these steps: https://support.stardock.com/space/SHC/1260552209/Error:+212+or+Product+Keeps+Prompting+to+Activate . Try that and report back. Thank you, Basj, Stardock Community Assistant
Hello, Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you. Basj, Stardock Community Assistant
Hello, Sorry to hear you are having issues. It is best if you mentioned which Start11 Start menu style you're referring to? Thank you. Basj, Stardock Community Assistant.
Hello, Sorry to hear you are having issues. I don't think Start11 has anything to do on how your Browser work. And, I did a short test using Brave. I can't reproduce your issue. Just to be sure, uninstall Start11 reboot immediately after uninstall is done, test and see if the issue still there. If it does not, redownload latest Start11v2 from your account. Install it, reboot again right after the install. Retest it and report back. Thank you, Basj, Stardock Com
[quote who="Sunwheel9" reply="3995619" id="541656"] Today I tried updating version 11 to 2026 on my laptop. 2026 has been working flawlessly on my desktop since it was released. Well, not so with the laptop. When I went to apply a wallpaper to the monitor, it came up black. Thought it was the wallpaper, so I tried a few others. Same thing. What does work are the effects. I applied the rain to the paper and I got the rain but no wallpaper behind it. After trying to uninstall Desktop 11
Need more information on your system, Need to know: Windows 11 full version and OS Build number. Use Winver.exe. Your computer CPU, Intel, AMD or ARM base? Which System security and Antivirus software you have running in your system? Also if you browse to this folder: C:\Users\( usename )\AppData\Local\Stardock\ObjectDockPlus. Do you see something similar files show in it? Refer to my screenshot below. <img src="https://
[quote who="wwkelly" reply="3995611" id="541917"] After installing v2.74 Beta, the system tray opens and problem resolved. Thank you [/quote] Great. glad to hear that. Thank you, Basj, Stardock Community Assistant
[quote who="wwkelly" reply="3995607" id="541917"] I have the same problem, two weeks on from user above. Using latest v 2.73 (ARM64) with Surface Pro, lefthand taskbar and system tray. Taskbar works fine but system tray has been frozen since previous Start11 version. [/quote] Hello, Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important), download latest version v2.74 Beta, available in your account product download pa