[quote]For those who are experiencing validation problems. We did correct an error on our internal servers and hope that this fix will take care of most of the validation problems with MyColors. Also, it is possible that this fix may correct download issues too. But we are not sure on this yet because we have yet to identify the exact cause of the download issues. So, please try again and let us know if the problem you were experiencing with MyColors have gone a
cornedp
[quote]To assist in the troubleshooting, here is 2 screenies I took.Screen 1 has my info and screen 2 is the error message.I just added the X's as I don't want my info all over the place. If one of the support people contact me I will give info if and when requested. CornedP, When you get home, please open MyColors and click on the Settings tab. There you will find a button called "Check for Updates". Please click that and let MyColors update itself. After that please
[quote]Hello everyone. Let me introduce myself to those of you who do not know who I am. I'm a developer at Stardock (Pat if you want to go by my name) and I work on the server side of things here at Stardock. So that means I've worked on the part of the code that validates MyColors registrations. I've started reading through this thread (Sorry, I haven read all 100 replies yet) and have tested a couple of accounts which seam to be working properly for me
Here is my info: [B]Operating System:[/B]Windows Vista Ultimate [B]Video Card:[/B] Nvidia 8800 GTX [B]What MyColors Theme you are trying to apply:[/B] Sins of a solar empire & Pirates [B]Any security software you are currently using:[/B] AVG Security Suite [B]Any other skinning software of Stardock’s you have loaded (WindowBlinds most important to mention) and what version:[/B] None [B]What version of mycolors you are running:[/B] I cannot see a version but here is m
To assist in the troubleshooting, here is 2 screenies I took. Screen 1 has my info and screen 2 is the error message. [img]http://i110.photobucket.com/albums/n96/cornedp/screen1.jpg[/img] [img]http://i110.photobucket.com/albums/n96/cornedp/screen2.jpg[/img] I just added the X's as I don't want my info all over the place. If one of the support people contact me I will give info if and when requested.
[quote]We are trying to find out why some people aren't able to get their themes via MyColors. We will resolve it, I promise you that. As for me being harsh. Yea, I have little patience with unreasonable behavior. Someone ranting in the ThinkDesk forum about MyColors in public over and over is not going to get much sympathy from me. That's why they keep me away from tech support (I've had customers literally tell me they hope I get cancer). But when you begin to post diatri
thanks for the reply, but I dont even have those keys in the registry. I ony have the GC2 key there with it's serial number. we are back to square one. BTW, I am running Windows Vista Ultimate x86 Version.
[quote]opened a trouble ticketdon't do that CALL them it's fast1-888-782-73625 main734-927-0677 Tech Support closed right now[/quote] Call them if you are in the USA, but I am not...So trouble ticket will have to do...
Ok, Here is my sad story (Short Version) I buy sins of a solar empire game (Good game btw). I see the them for a program called mycolors. I download it and install it. I use email and serial number to register the skin, but all I get is "There was an error validating your registration information, please try again". Thinking that the serial number is maybe not for the theme, I go to the theme website, and I purchase another theme...guess what...same issue. I have opene