Hello WDN, Please know that we also accept mail in orders with check or money order in U.S funds. You can find our online order form to fill out and send in with your order here: https://www.stardock.com/order.txt Thanks, Jenny
Hi, We are glad to hear this, thanks for posting! Jenny
Hello, Please contact technical support at Support@Stardock.com. They will be able to assist you with this. Thanks, Jenny
Hello, Please contact technical support at Support@Stardock.com. They will be able to look into this for you.
Hi, I am sorry to hear you are having troubles with this. Please email sales2@stardock.com, or support@Stardock.com and we will be happy to look into this for you. Thanks! Jenny
Hello, I apologize that you had not received a response. You can find the descripiton of features for ThinkDesk including ThinkSync directly on our site here: https://www.stardock.com/products/thinkdesk/features.asp There is a screenshot for ThinkSync on the bottom of the page here: https://www.stardock.com/products/thinkdesk/screenshots.asp Do you have any specific questions about ThinkSync that I can look into for you? Please let me know here, or you can email Sales@
Hi Ravenous777, This sounds like your order never went through as you never received a confirmation page or email after placing your order. As you have sent an email already, we will look into this for you to be sure you were not charged, and will get back to you shortly. Thanks, Jenny
Hello m3nt0ras, If you order did not appear to go through, it is likely that the pending authorization is what you are looking at, which is a hold on the funds if your credit card company authorized the charge. If for some reason the order failed, we would not collect the funds and the hold would be released in a matter of days, what ever the credit card company's policy is. Please send an email to Sales2@Stardock.com, and I will look into this for you first thing on Monday. I apologize
RedBuzzard, As it stands today, the MyColors Collegiate desktop themes are only offered as this version, with no immediate plans for offering a stand alone version. Please feel free to check back for any changes.
RedBuzzard, Have you contacted support about the problems you are experiencing? If not, please email them at Support@Stardock.com and they will be able to offer some help and figure out what the problem is.
I'm sorry you have not heard back from technical support yet. I will have them track your ticket and get a response to you shortly. Thanks, Jenny
MyColors themes are $19.95 for everyone, there is no discount for registered users. You would want to purhchase these if you do not already have Object Desktop or the necessary components to run the themes. If you do have Object Desktop, you can find many of the same themes under their original names (without the MyColors before it) for the $8.95 price.
Hello piekillerman, Please email sales2@Stardock.com and I will look into this for you.
Yep, it's still valid until January 15th.
I am sorry you have not received a response yet. I will notify tech support and see if they can look into this when they return on Tuesday. Thanks for your patience. Jenny
Hello Carolelee, I am sorry you haven't found a solution to this yet. I am sure it is in the queue for Stardock Support, but if you don't hear back from them by tomorrow, please post again here and I will send this to them directly. Thanks, Jenny
Cowboybeop, I am sorry for the delay in getting a response to you. Our technical support department is currently looking into this and will get back with you as soon as possible. We haven't forgotten about you! Thanks for your patience, Jenny
Hello all, I am sorry you are experiencing problems with Aquarium Desktop. I will pass this on to Technical Support and see if we can get to the bottom of this. They will get back with you shortly. Thanks, Jenny
Hello Cleveland Rock, Please send me an email at Sales2@Stardock.com with your serial number and I will look into this for you. Thanks, Jenny
Sorry, I forget to include the link! Here you go: https://www.stardock.com/order.txt
Hello siddyjain, We do also accept mail in orders with check or money orders. Here is the order form you can print out to send in with your payment. Thank you, Jenny
Got it. I will send this directly over to technical support, and they will get back with you shortly. Thanks! Jenny
Oh, I am sorry to hear that, although I am glad you figured out what was the cause. Please let me know if there is anything else we can help with on our end. Thanks, Jenny
noetus, are you still having this same problem?