Contact support@stardock.com so we can get some logs. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop.
It sounds like you are talking about Windows updates. Yes?
What version of Start8 are you using?
I see your ticket was received as expected yesterday. Expect our response soon.
Hello, I have reset your activation count. There was no recent ticket recorded in the support system nor do I see any other forum posts. Sorry for the delayed response.
If you contact support@stardock.com we should be able to move them over.
[quote who="Zen8Master" reply="13" id="3340535"] Yo!, (I am from jersey...lol) Same issue here, Renewed Subscription, shows purchased on website and is in my downloads but the stardock central application after install will not recognize my subscription and only presents me with the purchase option. Rob[/quote] Fixed.
Go to the Desktop section and select the second option.
[quote who="sirEyeball" reply="18" id="3340353"] Is there a you bought elemental too late to get Fallen enchantress date? because I have the collectors edition of Elemental but no Fallen enchantress on my Stardock central is there a way to see if I am owed a game? Has to be said that when I lock in with my account the game is full price.[/quote] As you bought WoM on 6/1/2012 you do not qualify
Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send the .zip file it creates on the desktop to support@stardock.com
Please respond again . . there may have been a glitch.
Please email support@stardock.com so we can collect data.
Try https://forums.stardock.com/replies/633504
[quote who="GregII" reply="4" id="3339876"] UCI-668-81791[/quote] Support replied asking for data and there was no response from you so the case closed. I have resent the request to you.
Hello, Please try the following: -For Win8 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below. For VISTA/7 Users: click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'. For XP Users: Click Start and then Run, Type 'cmd' and hit enter. -VISTA/7/8 ONLY: If UAC is enabled, click 'Conti
What is your ticket ID?
Ticket ID(s)?
Hello. Currently ModernMix, DeskScapes, Start8, Decor8, Fences 2, Tiles, IconPackager, IconDeveloper, WindowFX 5 work with Windows 8. WindowBlinds is still in development. Other applications may or may not work. At this time though, they are not supported. We are updating more of our software as time goes on so keep an eye on our forums for more details. Please let me know if you have any further questions/concerns.
if you have not emailed support@stardock.com . . . please do.
[quote]1. Please add some ability to allow the start button on every monitor. (This would be extremely useful on a 3+ monitor setup)[/quote] This is an available option. DisplayFusion may do what you need for the second option.
Your ticket was responded to and you should be set.
Sadly no for both questions.
You should email support@stardock.com so we can collect more info.
Can you browse to the desktop in Explorer and are things there?
We are looking at aero blur of other products. We liked it too.
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