WC Login failure & webpage size problem

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Login Problem

Why is it that when I first open SDC and click on a topic that I get a login failure page, but then when I click on a different topic it's fine? This is a constant occurance.

Webpage Size Problem

Why is it that when I first go to WC the main page is all centered on the screen, but when I click on a library half the page is off the screen? And then when I go back to the main page or another it's all back on the screen. This same problem happens here on the message board as well. I should add that this all seems to depend on which page I'm on or which library I'm in, and no, I can't tell you which page this happens on since it seems to be random.
2,964 views 13 replies
Reply #2 from WinCustomize Forums Top
I always come straight to the message board and I get that message about half the time. but soon as I click on a link I'm fine. wierd .
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Reply #3 from WinCustomize Forums Top
I get a failed login error *usually* when I'm in the libraries trying to show the large image preview. If I close it and do it again, I get logged in normally. It's been doing that a lot today.

Looks as though something is not pulling in my entire login. My user ID is missing most of the data or my password isn't complete.



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Reply #4 from WinCustomize Forums Top
Deleting cookies might solve the SDC problem.
If I have cookies from logging into the website with my IE browser, WWW2.wincustomize or www.wincustomize.
I have problems with SDC and WCBrowser.
If I delete the cookies things work right again, for me.



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Reply #5 from WinCustomize Forums Top
When this first started happening, I deleted cookies left and right: chocolate chip, oatmeal raisin, the whole batch but even when I stay on the same domain it happens.



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Reply #6 from WinCustomize Forums Top
I don't use SDC or WCbrowser, so it doesn't seem to have anything to do with that.
Although, the past couple days I have been using firefox instead of IE and so far no problems.
Reply #7 from WinCustomize Forums Top
I often get the login problem when I fist come to WC and like webgizmos just clicking on a link works. I also have the resizing problems in some of the libraries. I am using Firefox and I deleted all the cookies, but the problem seems to pop up now and then anyway.
Reply #8 from WinCustomize Forums Top
I really don't think deleting cookies is the answer, and really why should we have to do this all the time. I don't have to do this anywhere else I go that uses cookies, and I don't have the page size problem anywhere else either.

Some times the page is just a little to the right, then sometimes it's as if I need dual screens to see the whole page. Something tells me it's a coding problem.
Reply #9 from WinCustomize Forums Top
bump...
Reply #10 from WinCustomize Forums Top
If we're talking about the same resizing issue (basically having to scroll to left or right to see whole page). I get that with Firefox occasionally, I just refresh and it seems to sort itself out.
Reply #11 from WinCustomize Forums Top
I really don't think deleting cookies is the answer, and really why should we have to do this all the time. I don't have to do this anywhere else I go that uses cookies, and I don't have the page size problem anywhere else either.


I've given up hope that it'll ever get fixed properly, webgizmos. I have the same exact problems you do - and - no place else.....just like when I use SDC to view posts - all links open in IE no matter which browser I have set for default, which is why I just have a desktop icon which takes me to WC. Rarely do I use SDC unless it's to update an app. At least I can use the browser of MY choice rather than IE.



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Reply #12 from WinCustomize Forums Top
Bump...Still haven't gotten a clear answer to why this is happening.
Reply #13 from WinCustomize Forums Top
Don't think there IS an answer, webgizmos. I recall similar posts to yours and there weren't any answers. Maybe when the new WC site opens on 12/7, it may improve things? Until then I just click on another link when I get the infamous 'invalid login' screen. Like shortcut overlays in IP I think there are gremlins in this site!