Invasive taskbar

Hello,
Sorry to hear you are having issues. Please try changing this setting and see if it help.

Thank you.
Basj,
Stardock Community Assistant.

Thanks, but unfortunately it was already checked and it doesn't work.

In fact, the taskbar is hidden, but everything happens as if it were present and invisible; when the mouse enters its field, it activates. Normally, you have to scroll down to the bottom of the screen, but now, as soon as you reach its top location, it's active. As soon as I also enter the Tiles field (also invisible) on the right side of my screen, I get the same behavior at the bottom (where I display the time, etc.).

Have you tried disable it? Also, is this system, touch capable?

Thank you,

Basj,
Stardock Community Assistant

Excuse me, disable what?

No, not touchscreen.

Try disable the "One pixel at the edge...." setting.

Thank you,

Basj,
Stardock Community Assistant

Doesn't work   

Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

Sorry, are you sure? Because it's already a fresh install on a brand new Windows 11 too. Thanks.

Hello. So I listened to you but unfortunately it didn't solve the problem.

Hello again,

Assuming you have done those steps I suggest in my Reply#7. Please try Clean boot. Refer here: https://support.stardock.com/space/SHC/1334935592/Start11+Clean+Boot

Thank you,

Basj,
Stardock Community Assistant

Hello. Unfortunately, the problem persists on this machine (on my laptop I don't have this behavior with identical Stardock and Windows settings).

Need few details.

1. Windows 10 or 11? Also need its full version and OS Build number. Please use Winver.exe.
2. Start11 full version number.

Thank you,

Basj,
Stardock Community Assistant

Windows family 24H2 build 26100.3775

Start 11 v.2.52.3

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Thanks, I will

Its unclear from your response if you were able to try the cleanboot.  The reason it was suggested is that we have not had other reports and you also don't see it on your 2nd PC.  Doing a cleanboot would help eliminate a Windows setting and \ or a 3rd party app.  

Its important to do the clean boot as instructed, under a new Windows Admin account.

Sean Drohan
Stardock Product Lifecycle Manager

Hello. I apologize, I did not receive the notification for this response. Yes, we have tried the process.

If you reset the Start11 settings to default,

..., not changing any of them, can you reproduce it?

Only changing 1 setting at a time, then testing, what setting exactly changes the outcome?

If you can video this, upload it to a cloud drive service and post a shared link to it here, all the better. 

From that, we will see if we can reproduce. 

Sean Drohan
Stardock Product Lifecycle Manager

Okay, I'll try to find what it takes to film the screen and test the settings one by one. I'll come back when I have a result, thank you.

Hello,

I didn't need to perform the procedure to resolve the problem: I tried changing the setting directly through Windows (which I don't usually do since I ask Start 11 to take over). So I simply requested the taskbar be hidden via the computer's settings. Start 11 managed to hide it (apparently), but it remained invisibly in its place. Now it stays off-screen, and you really have to reach the lower limit to make it reappear.

I don't usually need to do this, but today, on this device, it solved my problem.

Thank you for your help and your involvement; I felt very supported.

Pleased to read.

Sean Drohan
Stardock Product Lifecycle Manager