Beta version of Fences 5 accidentally causes black background

Hello,
Sorry to hear you are having issues. Need to know which Fences version you have? Currently the latest version is V5.86 and it is not a Beta version. Also, we need

1. Windows 11 24H2 OS Build number. Please use Winver.exe.
2. Screenshot of these issue.

Thank you,

Basj,
Stardock Community Assistant

Hello Basj,

thank you for yor answer!

The behaviour varies from case to case. It is random:

Can I use the V5.86 on ARM System?

Thank you for the screenshots.

I believe it depends, do you have active ObjectDesktop subscription? If not, you don't have the ARM base version.

Thank you,

Basj,
Stardock Community Assistant

I have now V5.86 the behaviour is like bevore!

If you have ObjectDesktop active subscription, you will need to download latest Fences 5 from Object Desktop Insider area and use Object Desktop license key for it to work on ARM base system.

Thank you,

Basj,
Stardock Community Assistant

In the insider area I see only this:

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

There is not a current 'Beta' of Fences 5.  Please to to your account page, get a new installer, and install it (it will be 'Revision 8').

https://store.stardock.com/myaccount/products

Reboot as instructed and see if you can reproduce it.

I need to know what this means exactly.  When does it happen - what makes it happen and does restarting Windows Explorer resolve it

Sean Drohan
Stardock Product Lifecycle Manager

After starting Windows, Explorer is not visible in the task manager. Fences is OK

After a few minutes, black rectangles appear when clicking the mouse

When I start the Explorer now, the whole background turns black

Now when I restart Explorer, the background becomes OK for a few minutes. Then black rectangles again

Sometimes the background turns black. But I can't trigger it.

Do you have wallpaper manager such as wallpaper engine or any other application with similar function?

Thank you,

Basj,
Stardock Community Assistant

"Do you have wallpaper manager such as wallpaper engine or any other application with similar function?

No

Please try Cleanboot as mentioned here: https://forums.stardock.com/486084/fences-support-faq#cleanboot

Try it and report back.

Thank you,

Basj,
Stardock Community Assistant