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Bryanwebber
Bryanwebber
Join Date 01/0001
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Unable to uninstall Fences

Cannot get rego as ISP has stopped email used to register

July 18, 2024 4:27:13 AM from Stardock ForumsStardock Forums

I am unable to get my old rego as my ISP has stopped email services -  thus I want to uninstall Fences. When I run uninstall I get message 'Invalid start mode archive filename.' and I cannot delete the Fences folder as I get a message that Fences is used by another application.

My previous login was beedub at internode.on.net or adelaide.on.net

uninstall accounts and activation help
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Bryanwebber
basj
Join Date 03/2001
+1658 sdemployee
Reply #1 July 18, 2024 5:15:59 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. First you should be able to purge Fences from your system using the purge part of this guide: https://forums.stardock.com/486084/fences-support-faq#reinstalling. Just make sure to reboot after the purge is done.

Second, on your email account issue, you can change your email account by using this guide: https://support.stardock.com/space/SHC/1260585015/Changing+your+email+address

Thank you.
Basj,
Stardock Community Assistant.

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