My trial is expiring but I can't buy it

from Stardock Forums

I tried to buy, following the "Get It Now" button in the email from Stardock about my Fences 5 trial expiring.  I enter the data for my credit card and hit the button to  buy, and get "We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance."    I double-checked the data, and it's correct.  What's the problem?

fences
3,521 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant