Nothing is working after an internet glitch

from Stardock Forums

Hello, I had an internet glitch and afterwards Multiplicity stopped working.

I have tried

- Port fix

- Purge

- Checked firewall/turned off and on/checked rules/public/private settings

- Tried switching primary to a different system and still had the same problem.

Any help would be much appreciated. 🤷‍♂️ I'm stumped.

All 3 systems are working fine other than Multiplicity not working.

 

Thanks

Michael

multiplicity
4,999 views 8 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Note: Stardock on holidays now until 2nd January 2024. Support might be slow. Your patience is highly appreciate.

Basj,
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Update - 1 system started connecting again but the other secondary will still not connect.

Fences - Organize your desktop icons today!
Reply #4 from Stardock Forums Top

Did all of these already. The other system just started working again after sitting for a while (after going through these steps on all 3 systems)

Reply #5 from Stardock Forums Top

Please wait for Support to come in for more suggestion. Appreciate your patience.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

I would still appreciate feedback from support in case this happens again, but all 3 computers are connecting to each other fine today (all 3 were shut down or hibernated overnight)

Thanks

Michael

Reply #7 from Stardock Forums Top

Quoting zratchet, reply 6

I would still appreciate feedback from support in case this happens again, but all 3 computers are connecting to each other fine today (all 3 were shut down or hibernated overnight)

Thanks

Michael
End of zratchet's quote

It seems clear that your 'glitch' was the cause, yes?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #8 from Stardock Forums Top

Seems to have been, yes, as all is back to normal.