No Deskscapes 11 in Register page.

Only Deskscapes 11

from Stardock Forums

Hi there, 

Back in 2023 I created an account with you under [email protected] and downloaded Start11 and Deskscapes11. 

So I saw today that there is a new Deskscapes 11 v2 out.... I tried logging into my account to see if I could upgrade to it... but my account didn't exist. So I re-created my account.

I was able to register my Start11 app, but when it came to registering Deskscapes 11, in your provided dropdown, there is only Deskscapes 10 (and my reg# for 11 does not work in it.

Can you help with this? And, I know your sale ends soon, so I was hoping I could find out either:
1. If I can upgrade to Deskscapes 11 

If I cannot then
2. If I can purchase it via a discount, since I already own Deskscapes 11.

Cheers,

Paul

Stardock Software Accounts and Activation Help deskscapes Type: Bug Report
195 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Probably account issue, please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13 

Thanks
Basj,
Stardock Community Assistant