Srat Menu 11 and V2 Useless

I am sorry you are experiencing this issue as that's clearly not normal.

Do you have any other utilities which might interact with explorer such as ExplorerPatcher installed?

If you open windows event log it might show crashes for explorer and give some more information on the issue.

It would be very useful to also know what else is installed.

What nV drivers are you using?

Neil, I'll do a clean boot and install again in the morning and report back, no other patch utilites installed!!

Quadro M4000 drivers from Nvida's website v31.0.15.3770

Before I spend hours troubleshooting, have you tested your software on the current build of Windows that I have?

Ok, did a clean boot today and it's still the same 

Installed, Start11_1.4.7.3-j322-Setup_sd.exe

Fault bucket 2254377361495604933, type 5

Event Name: BEX64

Response: Not available

Cab Id: 0

Problem signature:

P1: explorer.exe

P2: 10.0.22621.2506

P3: fa1d7ee9

P4: Start10_64.dll

P5: 1.4.7.3

P6: 64c3d340

P7: 00000000001ecb84

P8: c0000409

P9: 0000000000000008

P10: 

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.f84045e1-9d7b-4951-b8db-ab06aabf23aa.tmp.WERInternalMetadata.xml

These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_explorer.exe_1ff4386d17a069a563d0749d9065696b1749f957_08f6b426_52c1cb8e-3265-4d3e-8a64-bbc8929c5001

Analysis symbol: 

Rechecking for solution: 0

Report Id: 9b6a6c62-e2c0-45cd-97fc-265048fafc8b

Report Status: 268435456

Hashed bucket: 50f82ea6f70040d47f4928441da0bec5

I will also do a clean install on another test machine using the same build and report back

If you are willing to get us a dmp file it would be incredibly useful

https://support.stardock.com/space/SHC/1347321935/Manually+Collecting+Start+Crash+Dumps

Not sure if I have done it right

https://1drv.ms/u/s!AvXoKv5aaU36hKsgmMdAgr_WToEFuw?e=iYwHBm

I don't seem to have permission to access that.

try again

https://1drv.ms/u/s!AvXoKv5aaU36hKsh2utn7WNDmcRCjA?e=v841yJ

I have managed to clean install Windows 11 23H2 onto another machine and Start 11 works fine, so can rule out Windows Updates!!

Please try clean boot as mentioned here: https://support.stardock.com/space/SHC/1332445272/Fences+Clean+Boot

Thank you,

Basj,
Stardock Community Assistant

Already done that

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Thanks for the dmp file.  This has given us an area to look into as I believe it is caused by some bad data in the recently run apps list.

Crossing fingers we will have this sorted for you in the next update.

Thanks, I'll be using StartAllback in the meantime while you fix the problem.

On my laptop I have installed V2 and it is working fine.

I see when you right click on a file or folder you get the full menu with StartAllback but with Start11 it's show more options, can this be changed in the settings

StartAllback Right Click Menu

?

Start11v2 Right Click Menu

Please see:

https://forums.stardock.com/524001/get;3910016

Sean Drohan
Stardock Product Lifecycle Manager

Where do I download the latest beta version?

Hello,
You just need to go to your product account page to see the link to download : https://store.stardock.com/myaccount/products

Thank you.
Basj,
Stardock Community Assistant.

All I see is downloads for Start10 and Start11, nothing for V2

Did you purchase Start11 v2 upgrade? If you did, which email was linked to that purchase? Did you paid via paypal?

Thank you,

Basj,
Stardock Community Assistant

I have not purchased v2 yet but have purchased v1, do I need to purchase v2 to see if my problems have been fixed? tried the v1 beta the other day and was still having problems

I am not sure if your issue will get resolve with v2. And looking at previous post by Support and Dev in this thread. Please wait for more input from them. Appreciate your feedback and patience.

Thank you,

Basj,
Stardock Community Assistant

ok thanks, but would like to download the beta versions to test anyway

Not possible if you did not purchase v2.

Thank you,

Basj,
Stardock Community Assistant

I will purchase V2, not happy purchasing the software that will most likely will not work until a different beta version is released that may fix it, over time