Mouse/keyboard locked when second PC shutdown

from Stardock Forums

Mouse/Keyboard locked when 2nd PC turned off, only when mouse is on second PC and hold-shift seamless is enabled.

Tried ctrl-alt-del,  ctrl-shift-esc,  reconnecting device.

I'll try hotkey next time it happens.

When hold-shift option is disabled, power down PC2 works properly.

Windows 10, both have latest updates for both Windows and Multiplicity 3.6 00105.pro

BTW I tested all the multi-monitor tools I could find:  Mutiplicity most stable, most versatile - you're the best!  Thanks!

stardock software multiplicity
8,897 views 6 replies
Reply #2 from Stardock Forums Top

This only happens when powering down the 2nd PC with mouse on that PC.

If I power down that system again, I'll try using hotkey.

There's no issue with heavy load or incorrect settings.

The primary is unaware of the 2nd online status.

I'm reporting this as a bug.

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

This issue continues to occur.  I did setup hotkeys to switch to the primary - this workaround is working.

 

Reply #5 from Stardock Forums Top

Probably same issue but a little different because issue started while using the computers, not when shutting down:

The mouse and keyboard split, with mouse on secondary computer, keyboard on primary.

Hotkeys to switch computers did nothing.

Holding shift to move the mouse back to the primary did not work.

I shut down the secondary - no mouse.

With secondary shutdown, hotkeys did not respond.

I tried restarting the service with this:

sc stop multiplicity
sc start multiplicity

Not fixed.

I booted the secondary - the mouse was STILL ON THE SECONDARY.

This should never happen.

Whats worse is I could not use the keyboard to try fixing it, because Multiplicity is not setup for keyboard navigation:  Pressing tab does not visibly move the tab index, and the tab index does not seem to include all the settings.   I'm very disappointed Multiplicity is not designed to handle keyboard-only input, considering the nature of the program!

 

Reply #6 from Stardock Forums Top

Hello,
I have forwarded your problem/question again to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant