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sdrohan
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Fences 4.21 Release Feedback Thread

July 17, 2023 12:58:51 PM from Stardock ForumsStardock Forums

With the Fences 4.21 release, we are creating this thread so that users can report any observed issues.  

With the Fences 4.21 release, we are creating this thread so that users can report any observed issues.  

[confluence title=""]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1452998657/Software+Release+Template[/confluence]

Thank you for your interest and any time you put into making Fences a better product.

Sean Drohan
Stardock Support Manager

Thank you for your interest and any time you put into making Fences a better product.

Sean Drohan
Stardock Support Manager

fences
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sdrohan
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Reply #1 July 17, 2023 1:01:57 PM
from Stardock ForumsStardock Forums

[confluence title=""]https://stardock.atlassian.net/wiki/spaces/SHC/pages/1525678089/Fences+4.21+Changelog[/confluence]

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sdrohan
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Reply #2 July 17, 2023 1:02:17 PM
from Stardock ForumsStardock Forums

Known issues

While we appreciate all feedback, please remember that we offer no official support for beta \ preview \ developer channel versions of Windows. If you report issues while in any of those early release channels, you should not expect them to be addressed unless it still exists in a retail version of Windows.

  • tbd
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sdrohan
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Reply #3 July 17, 2023 1:02:55 PM
from Stardock ForumsStardock Forums

***Reserved***

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sdrohan
Buttercreme
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Reply #4 July 19, 2023 12:53:33 PM
from Stardock ForumsStardock Forums

Hi,

if you change the language to german and go to "Colors & appearance" ("Farbe & Aussehen"), close the Fences configuration and open it again, the language is set to english.
If you close the Fences configuration on the "Home" tab and open it again, the language stays at german.

 

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sdrohan
Lukewarm3726
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Reply #5 July 20, 2023 1:35:48 PM
from Stardock ForumsStardock Forums

Windows 10 Version 22H2 (OS build 19045.3208)

Desktop becomes black.  Happens randomly when interacting with the Desktop.  Could be saving a new file to Desktop, or move an item on the desktop, or simply selecting an item.

This just started happening as I upgraded to 4.21.  Previous version was fine.

Attached screenshot (blurred out sensitive docs/files/names).  

If I start selecting each desktop icon, the desktop color will start popping in behind the icon (see "This PC", top left).  Original desktop color is blue.

Please advise if there's an easy way to roll back to the previous build while this is being sorted out?

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sdrohan
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Reply #6 July 20, 2023 4:13:19 PM
from Stardock ForumsStardock Forums

Quoting Lukewarm3726,
reply 5

Please advise if there's an easy way to roll back to the previous build while this is being sorted out?

Hello,

Sorry to hear you are having trouble.

As this is the only report, thus, it's not believed to be an inherent issue with the version (or related to Fences at all perhaps).  Please follow these steps and install 4.21 after to see if it is reproducible:

https://support.stardock.com/space/SHC/1332477959/Fences+purging+and+re-installing

Sean Drohan
Stardock Product Lifecycle Manager

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sdrohan
Lukewarm3726
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Reply #7 July 20, 2023 5:33:50 PM
from Stardock ForumsStardock Forums

Downgrading to 4.19 resolved the issue.

Please let me know when this is fixed in the latest build.

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dspedzia
Join Date 10/2013
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Reply #8 July 20, 2023 9:56:38 PM
from Stardock ForumsStardock Forums

Still having issues with fences and folders popping through to full screen application such as games. 

Windows 11 Pro 22H2

 

My desktop:

Running a full screen application, a game:

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sdrohan
basj
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Reply #9 July 20, 2023 10:17:57 PM
from Stardock ForumsStardock Forums

Quoting dspedzia,
reply 8

Still having issues with fences and folders popping through to full screen application such as games.

Windows 11 Pro 22H2

Hello,
Sorry to hear you are having issues. Need to know few things:

  1. You on Fences 3 or 4? Need its version number.
  2. Issue happened on any full screen games and any application running full screen? Such as Video at full screen?
  3. Please post your setting on the Fences Hotkeys Configuration. (Refer screenshot below)

Thanks
Basj,
Stardock Community Assistant.

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sdrohan
wolfiejunk
Join Date 07/2018
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Reply #10 July 20, 2023 10:39:25 PM
from Stardock ForumsStardock Forums

Winver  22h2 (OS Build 19045.3208

Update per pop-up yesterday. Reboot afterward. Tonight, the pop-up reappeared. Will shut down and reboot in the morning.

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sdrohan
basj
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Reply #11 July 20, 2023 10:52:29 PM
from Stardock ForumsStardock Forums

Quoting wolfiejunk,
reply 10

Winver 22h2 (OS Build 19045.3208

Update per pop-up yesterday. Reboot afterward. Tonight, the pop-up reappeared. Will shut down and reboot in the morning.

Hello,
Sorry to hear you are having issues. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Note: Reboot is important after purge and reinstall.

Thank you,
Basj,
Stardock Community Assistant.

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Reply #12 July 21, 2023 9:09:49 AM
from Stardock ForumsStardock Forums

Quoting Lukewarm3726,
reply 7

Downgrading to 4.19 resolved the issue.

Please let me know when this is fixed in the latest build.

Did you attempt to uninstall, REBOOT, reinstall 4.21  or the purge and reinstall Sean mentioned? This is not a reproducible or widely reported issue.

Paul Scroggins
Associate Technical Support Analyst

 

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wolfiejunk
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Reply #13 July 21, 2023 2:06:13 PM
from Stardock ForumsStardock Forums

I will attempt the suggested cure over the weekend when I can put the computer offline. Thanks for the suggestions.

Which, if I understand them, it is to completely uninstall the product and proceed from the instructions given.

You might be interested in what occurred when I previously updated.

I received the notification there was an update available. I proceeded with it, and, at the end of the process, I was notified that the computer needed to reboot. Later that day, I did reboot and everything seemed fine, but the following day (yesterday) I once again received the notice to upgrade. It was then that the screenshots were posted.

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dspedzia
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Reply #14 July 21, 2023 9:34:14 PM
from Stardock ForumsStardock Forums

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sdrohan
evoandroidevo
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Reply #15 July 22, 2023 4:51:27 PM
from Stardock ForumsStardock Forums

I am also getting update notice when using latest version

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sdrohan
basj
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Reply #16 July 22, 2023 8:46:10 PM
from Stardock ForumsStardock Forums

Quoting wolfiejunk,
reply 13

I received the notification there was an update available. I proceeded with it, and, at the end of the process, I was notified that the computer needed to reboot. Later that day, I did reboot and everything seemed fine, but the following day (yesterday) I once again received the notice to upgrade. It was then that the screenshots were posted.

Hello,
From what I understand, for Stardock product to work properly, you will need to reboot "immediately" every time after uninstall and reinstall. So please try that. Uninstall again, reboot immediately, re-install the latest version, reboot again and see if the issue still there. Report back.

Thanks
Basj,
Stardock Community Assistant.

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sdrohan
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Reply #17 July 22, 2023 8:47:28 PM
from Stardock ForumsStardock Forums

Quoting dspedzia,
reply 14


Hello,

We need more details as listed on my reply to you (Reply#9).

Thank you,

Basj,
Stardock Community Assistant

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sdrohan
big4
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Reply #18 July 23, 2023 2:19:15 AM
from Stardock ForumsStardock Forums

There are two features I would like you to consider if possible.

The first one,

It is very easy to use if the background style and color can display black characters with a white background like the window10 standard explorer.

 

The second is

By all means, the function I want to realize.

It is dissatisfying that the default display method can only select medium icons.

Please add a settings menu so that the user can choose the default display method.

My hope is that the details should be the default.

Now, out of necessity, I go out of my way to right-click -> view -> right-click details every time I go to a subdirectory. This hassle is very stressful.

thank you.

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sdrohan
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Reply #19 July 25, 2023 1:20:18 PM
from Stardock ForumsStardock Forums

I keep getting notices to upgrade to 4.21 even though it's been several days since I have done that and am using 4.21. And I've rebooted a few times since then.

Note that this is happening only on my Windows 11 laptop. I'm not seeing this on my Windows 10 laptop.

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sdrohan
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Reply #20 July 25, 2023 1:36:36 PM
from Stardock ForumsStardock Forums

Quoting SteveMagruder,
reply 19

I keep getting notices to upgrade to 4.21 even though it's been several days since I have done that and am using 4.21. And I've rebooted a few times since then.

Note that this is happening only on my Windows 11 laptop. I'm not seeing this on my Windows 10 laptop.

Try going to your 'Downloads' folder and deleting the 'Stardock' folder should it exist.

Let us know if it keeps happening after.

Sean Drohan
Stardock Product Lifecycle Manager

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sdrohan
SteveMagruder
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Reply #21 July 25, 2023 3:08:08 PM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 20

Try going to your 'Downloads' folder and deleting the 'Stardock' folder should it exist.

Let us know if it keeps happening after.

I have no such folder.

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ivooppers
Join Date 08/2013
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Reply #22 July 28, 2023 7:53:19 AM
from Stardock ForumsStardock Forums

I noticed following:  when clicking at desktop with right mouse button  choose image , configure fences , nothing happend.

I have windows 11 pro, all updates and latest version of fences .

 

Older fences 3 no problem

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sdrohan
basj
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Reply #23 July 28, 2023 8:15:46 AM
from Stardock ForumsStardock Forums

Quoting ivooppers,
reply 22

I noticed following:  when clicking at desktop with right mouse button  choose image , configure fences , nothing happend.

I have windows 11 pro, all updates and latest version of fences .

Older fences 3 no problem

Hello,
Sorry to hear you are having issues. Need more details on your system. Please refer here: https://support.stardock.com/space/SHC/1387954197/Contacting+Stardock+About+Fences+Issues

Thanks
Basj,
Stardock Community Assistant.

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sdrohan
ivooppers
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Reply #24 July 28, 2023 8:29:26 AM
from Stardock ForumsStardock Forums

Quoting basj,
reply 23


Quoting ivooppers,
reply 22

I noticed following:  when clicking at desktop with right mouse button  choose image , configure fences , nothing happend.

I have windows 11 pro, all updates and latest version of fences .

Older fences 3 no problem



Hello,
Sorry to hear you are having issues. Need more details on your system. Please refer here: https://support.stardock.com/space/SHC/1387954197/Contacting+Stardock+About+Fences+Issues

Thanks
Basj,
Stardock Community Assistant.

 

Well its a bridge to far for me, i have noticed it and reported here,  is no one else have the same ussue it ;s  good for me

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Reply #25 July 28, 2023 9:13:30 AM
from Stardock ForumsStardock Forums

Quoting ivooppers,
reply 24

 

Well its a bridge to far for me, i have noticed it and reported here,  is no one else have the same ussue it ;s  good for me

Have you modified your context menus from the default Windows 11 to the old style?

Paul Scroggins
Associate Technical Support Analyst

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