Coupon Code not working.

from Stardock Forums

Hi I recently received a coupon/discount code in my email to purchase Fences 4. 

When I go through the checkout process and try and apply said code, nothing happens, the discount is not applied to the software. 

Tried on several Windows machines, and a Linux laptop, just doesn't work. How to I remedy this?

Thanks 

stardock software
9,195 views 9 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Does the coupon mention expiry date? If it does and the date is over due it might because of that.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Quoting basj, reply 1

Hello,
Sorry to hear you are having issues. Does the coupon mention expiry date? If it does and the date is over due it might because of that.

Thanks
Basj,
Stardock Community Assistant.
End of basj's quote

 

Coupon was sent to me today at 3 am, so less than 24 hours ago, it's currently 10:23PM, I tried today at noon as well so that was less than 12 hours. 

I want the software but not buying without the discount.

Should be still valid no?

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

I am not sure myself on how the coupon discount work. However, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Hi,

I am having a similar problem. Just got an email about 10 minutes ago from Stardock with a coupon code to get extra 15% off.

I tried applying it to my upgrade purchase and it doesn't work. Help please!

 

Thanks!

Reply #6 from Stardock Forums Top

Quoting mateenshaikh, reply 5

Hi,
I am having a similar problem. Just got an email about 10 minutes ago from Stardock with a coupon code to get extra 15% off.

I tried applying it to my upgrade purchase and it doesn't work. Help please!
Thanks!
End of mateenshaikh's quote

Hello,
Sorry to hear you are having issues. Please wait until Stardock come on later today for assistance.

Thanks
Basj,
Stardock Community Assistant.

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Reply #7 from Stardock Forums Top

Quoting basj, reply 3

I am not sure myself on how the coupon discount work. However, I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant
End of basj's quote

I haven't received anything from support, no email nothing.

Reply #8 from Stardock Forums Top

Hello,
I have forwarded again your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #9 from Stardock Forums Top

I was informed to ask you to raise a support ticket using the link below, Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14

Thanks
Basj,
Stardock Community Assistant

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