Double Clicking a document crashes Fences 4

When inside a Folder Portal

from Stardock Forums

Windows 11 build 22622.601
Fences 4.0.7.2

 

When double-clicking a document within a Folder Portal, Fences tries to open the document inside that folder portal and the appropriate app.  With the document being opened within the Folder Portal, since Fences itself doesn't handle the document, it forces Explorer to crash.  The only way to properly recover is by restoring a snapshot prior to re-enabling Fences.

fences
5,865 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. First off, you're running Windows 11 insider preview version, which is not officially supported. But just to clarify, need more information. The crash happened on any documents? ie Words? Excels? PDF? And if you disable "Allow Navigation" within that portal does the crash stop?

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Happens on any document:  Word, Excel, PowerPoint, and PDF.

Disabling the Navigation solves the issue for now.

Thanks,
Jeff Parrish

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Reply #3 from Stardock Forums Top

If it happened again, please try purge and reinstall steps as mentioned here: [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.