Object desktop updates/support date isn’t changing

from Stardock Forums

Hello,

I’ve renewed my Object Desktop licence, but I’m having a problem with the Object Desktop management application. The product key is correct, but the end date for updates and support isn’t changing. I’ve tried logging out and then logging back in, and I’ve also uninstalled and reinstalled Object Desktop, but nothing has changed.

For the other included applications, I manually updated the product key and that worked for them.

Thanks

Stardock Software Accounts and Activation Help Type: Question
114 views 1 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Perhaps it is an account, please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant