Start11

from Stardock Forums

I purchased START11. I have been charged twice.  $5.99 and $3.99.  The $3.99 is correct, it is an update. 

Second. --  Start11 is installed, but it does not start.  I need help -- Dick Scott

* email removed by Moderation.

stardock software
1,438 views 3 replies
Reply #1 from Stardock Forums Top

OP posted twice. Copy deleted. 

I also removed your email address from your post for your security. Support can contact you as your email is linked to your account.

Wincustomize Moderation

 

Reply #2 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Please raise support ticket for the incorrect one, by using the link below ask for refund. Put in all your details in there and support will help you from there. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4

Thanks
Basj,
Stardock Community Assistant

Offworld Trading Company
Reply #3 from Stardock Forums Top

For the second issue, need to know more on your system.

  1. When you install Start11 did any error messages popup?
  2. Need to know details on your system. Windows 7,8,10 or 11? And also its full version numbers please. Use Winver.exe to get those.

Thank you,

Basj,
Stardock Community Assistant