Error message in Fences about keyboard extension not loading

March 14, 2022 2:42 PM from

I am getting the following message after I install the Fences app.

The keyboard extension for Fences does not appear to be loaded. You may need to reboot your system or reinstall Fences.

Advanced users can look for the task "StardockFencesHotkeySupport" within the system Task Scheduler.

I cannot find the task in Scheduler. I have shut down all the antivirus software and firewall but I still cannot get a good load of the app. I have run out of ideas. Can anyone help?

Device name DESKTOP-AM2C8MC

Processor AMD Ryzen 5 3600 6-Core Processor 3.59 GHz

Installed RAM 32.0 GB

Device ID 56CBEC49-6200-4D99-8F0F-4B41CB1F5FD2

Product ID 00330-80018-92510-AA710

System type 64-bit operating system, x64-based processor

Pen and touch Pen support

Edition Windows 11 Pro

Version 21H2

Installed on ‎10/‎7/‎2021

OS build 22000.556

Experience Windows Feature Experience Pack 1000.22000.556.0

Manufacturer CyberPowerPC

fences

5,352 views 5 replies

Reply #1 March 14, 2022 3:13 PM from

WinCustomize Forums Top

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account site My Downloads , Reboot

test and report back please .

AzDude
Stardock Community Assistant

Reply #2 March 14, 2022 5:05 PM from

Stardock Forums Top

I have done as you requested, and I still get the message as soon as I go into the app...

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Reply #3 March 14, 2022 5:12 PM from

Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #4 March 15, 2022 9:33 AM from

Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Just want to make sure that you have reviewed the following:

https://forums.stardock.com/508949/fences-4003-error-message-appears-in-settings-hotkeys

If that fails, try under a new Windows admin account

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d

Paul Scroggins

Associate Technical Support Analyst

Reply #5 March 15, 2022 3:59 PM from

Stardock Forums Top

Following your directions, I was able to correct the problem. Thanks for the assistance!

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