Becomes unresponsive?

randomly stops working

from Stardock Forums

Windows 10 Home

Multiplicity V 3.57 Build 00103.kvm

Setup: Currently using multiplicity for an 8 computer seamless setup for running Everquest (No full kvm, each has its own monitor. Everything is smooth, i use ctrl x3 for open broadcast most the time, however, randomly about once every day/ every other day, i am no longer able to active open broadcast with the x3 ctrl, mouse over to other screens, or use hotkeys to switch controls. I cant interact with the sys tray icon to restart or unload and any attempt to close it thru task manager doesnt do anything at all, it wont close. At this point i have to restart the computer, which is detrimental for me, although for whatever reason when i Lock the screen to login, it does allow me to then open broadcast (ctrlx3), but once i log back, it stops. 

 

I dont know what else i can give you information wise, its completely random when it occurs but as of late its been increasing in frequency. ultimately im gonna have to swap products and i'd 1000% rather use what i know already with multiplicity. HElp!

multiplicity
4,885 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Sins of a Solar Empire: Rebellion
Reply #3 from Stardock Forums Top

I cant interact with the sys tray icon to restart or unload and any attempt to close it thru task manager doesnt do anything at all, it wont close.
End of quote

On the Primary or one of the Secondaries? 

If you cant access the systray, then I cant imagine it would Multiplicity would be involved at all.  What I might recomend it restarting Windows Explorer when that happens.

Sean Drohan
Stardock Support Manager

 

Reply #5 from Stardock Forums Top

I have been having a similar problem on my end, with lower frequency, and it started with the most recent update.  I use hotkey switching and the frequency appears to be based off of switching volume.

Basic Config:

Two Intel Windows 10 computers running in KM mode.

Reply #6 from Stardock Forums Top

Quoting Nordicwolf, reply 5

I have been having a similar problem on my end, with lower frequency, and it started with the most recent update.  I use hotkey switching and the frequency appears to be based off of switching volume.

Basic Config:

Two Intel Windows 10 computers running in KM mode.
End of Nordicwolf's quote

Would you Please start your OWN Thread for your issues ,

and explain in full detail also your versions your

running for Windows and Multiplicity

Thanks .

 

AzDude
Stardock Community Assistant