alexjackson01 alexjackson01

Fences has detected that explorer was not closed properly

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Fences has detected that explorer was not closed properly

from Stardock Forums

I have already sent the log text to support but was directed here - I can find no solutions in this forum to this problem that can be understood by anyone who is not a software engineer.  I have already sent you an error log.  Please resolve this.

fences
37,058 views 50 replies
Reply #26 from Stardock Forums Top

Installed the update and after a restart get the same issue. on minimising Chrome get a message that explorer not closing properly. Fences crashes and needs to be restarted. A tad frustrating 

Reply #27 from Stardock Forums Top

Hello,

Just an FYI that Fences 3.12 Beta was released today.

For all the details, please see:

https://forums.stardock.com/506115

We are very much looking forward to your feedback there.

Thanks,

 


AzDude
Stardock Community Assistant

Galactic Civilizations IV
Reply #29 from Stardock Forums Top

Yes

Reply #32 from Stardock Forums Top

Quoting patrick46870, reply 26

Installed the update and after a restart get the same issue. on minimising Chrome get a message that explorer not closing properly. Fences crashes and needs to be restarted.
End of patrick46870's quote

Quoting patrick46870, reply 31

No, still got same issue
End of patrick46870's quote

Hello,
Sorry to hear you are having issues. Need to know more on your system and issues.

  1. Windows version, please use Winver.exe for full Windows version numbers.
  2. Have you tried the purge and reinstall steps as mention here https://forums.stardock.com/486084/fences-support-faq#reinstalling.  Just make sure to re-download the V3.12 Beta from your account again. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.
  3. If it still the same issue, we need to know if the issue only happen when minimizing Chrome? Does it happen with any other application or any other browsers?

We really appreciate your feedback and patience.

Thank

Basj,
Stardock Community Assistant.

 

Reply #34 from Stardock Forums Top

Quoting patrick46870, reply 33

Due to security protocols we cannot run this file on our system. Any other suggestions please?
End of patrick46870's quote

  1. Still need information on your Windows full version numbers.
  2. You will need to change your security setting to allow the purge to be done.

Thank you,

Basj,
Stardock Community Assistant

Reply #35 from Stardock Forums Top

 Took care of my problem. Uninstalled, rebooted and now live happily without it! No more problems with Fences or Stardock!

Reply #36 from Stardock Forums Top

Quoting mrdport, reply 35

This is total crap! Fix your crappy software!!!!!
End of mrdport's quote

Hello,
Sorry to hear you are having issues. But, you did not mentioned what the issue with it on your system.

Thanks
Basj,
Stardock Community Assistant.

Reply #38 from Stardock Forums Top

Quoting forstergp, reply 37

I also have the same problem. Latest windows update has broken fences

 
End of forstergp's quote

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version 3.12 from your account here https://store.stardock.com/myaccount/products/

Reboot , test and report back please.

 

AzDude
Stardock Community Assistant

Reply #40 from Stardock Forums Top

Excellent :thumbsup:  

Reply #42 from Stardock Forums Top

I'm having this problem with 3.13.  Had to downgrade to 3.09 to resolve it.  Tried the purge uninstall application and no luck.  

Reply #43 from Stardock Forums Top

Same problem, Fences won't enable. Uninstalled, cleaned windows 10, reinstalled, re-authorized, worked fine, but just once, until reboot! after which same problem... 

Reply #44 from Stardock Forums Top

Is this the same problem as from the first 3.10 release?  Is it getting better?  I'm stuck on 3.0.9.11 until this gets sorted.  I'd be happy to provide desktop environment information if I can be told how to collect it.

Reply #45 from Stardock Forums Top

I don't have a local copy of 3.0.9.11 and can't find archives on the website. Where can I download that version? Thanks!

Reply #46 from Stardock Forums Top

Quoting fenceuser, reply 43

Same problem, Fences won't enable. Uninstalled, cleaned windows 10, reinstalled, re-authorized, worked fine, but just once, until reboot! after which same problem... 
End of fenceuser's quote

Please try again purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again immediately after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #47 from Stardock Forums Top

Given how they tried pushing everyone away from 3.09, and then they wouldn't put it back up for a while when fences 3.10 released as a broken mess, I would guess there's some copyright issue, or an overlap with another product.  Not sure how else you could justify pushing out a buggy mess then making it hard to downgrade.  The beta forums were full of these complaints for MONTHS before release.  

Before they incremented to 3.11 they had put up a modified version of 3.09 with some animation feature removed for some reason.

I have a setup file in my downloads from around mid September.  It has no version number though.

Reply #48 from Stardock Forums Top

Hi,

Today I had this issue ,too.

I redownload the latest version.

I try Purging and re-installing Fences, but still the same.

The TroubleshootingLog.

https://drive.google.com/file/d/1pyiqJ9WxXS1NggrLEOamM_hFISmhH3Bp/view?usp=sharing

Reply #49 from Stardock Forums Top

Same problem here with Windows 10, and now Windows 11; just bought Fences 4. Normal laptop without any of those apps in other posts.

Unisntall + purge + reinstall: NO, solve the Fences problem. Please.