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mrosenfield
mrosenfield
Join Date 03/2015
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vertical fence

July 2, 2020 2:35:38 PM from Stardock ForumsStardock Forums

I created a vertical fence with 7 icons in it, one icon wide. Worked fine for over a year. Today, only 4 icons are showing in the vertical fence. If I widen the fence to 2 columns, all my icons are there. Fences won't allow me to move them to one column! I can widen the fence so they are all in a line, but when I narrow the fence again, I can't get more that 4 icons stacked vertically.
I tried rebooting the computer; made no difference.

Why did it change, and how can I get my 1x7 vertical fence back?

fences
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mrosenfield
AzDude
Join Date 11/2002
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Reply #1 July 2, 2020 2:53:49 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

Try restoring to a previous " Snapshot " that was right .
Open the Fences app to layout and snapping.

See if that works for you ..

 


AzDude
Stardock Community Assistant

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #2 July 2, 2020 4:40:50 PM
from Stardock ForumsStardock Forums

No, that did not work. The image in the daily snapshot is correct (1x7), but the fence is restored to 2 columns, even if I delete it and restore it.

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mrosenfield
AzDude
Join Date 11/2002
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Reply #3 July 2, 2020 4:55:12 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account page, Reboot test and report back .

 

 

AzDude
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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #4 July 2, 2020 6:46:03 PM
from Stardock ForumsStardock Forums

I am running 3.0.9.11 currently.

Will the purge retain my Fences settings, or will I have to create them all over again?

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mrosenfield
AzDude
Join Date 11/2002
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Reply #5 July 2, 2020 9:19:18 PM
from Stardock ForumsStardock Forums

It should retain and snapshots should still be there ...

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #6 July 3, 2020 11:34:42 AM
from Stardock ForumsStardock Forums

One final question - I have Fences installed on my desktop and 3 laptops, and 4 license keys. How do I tell what license is on this computer for reinstallation? 

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mrosenfield
AzDude
Join Date 11/2002
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Reply #7 July 3, 2020 11:58:46 AM
from WinCustomize ForumsWinCustomize Forums

If you don't remember I guess try them all

till you find the one that works ..

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #8 July 3, 2020 12:39:23 PM
from Stardock ForumsStardock Forums

I can do that!

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #9 August 20, 2020 2:18:56 AM
from Stardock ForumsStardock Forums

Well, I ran the purge batch file, and it crashed the computer and now all my fences are gone. I've reinstalled fences twice, too.
I've wasted 2 hours with this crap, and I'm not very happy about it.

Now what?

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mrosenfield
basj
Join Date 03/2001
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Reply #10 August 20, 2020 2:32:08 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. What is the error when your computer crash? Is the crash happened while you doing the purge? or Re-installing? or restarting? Need to be more specific. And need more information on your crashed system.

1) Windows version. Please use Winver.exe for full Windows version numbers.

Thanks
Basj,
Stardock Community Assistant.

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mrosenfield
Guiorgy
Join Date 08/2020
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Reply #11 August 20, 2020 8:08:21 AM
from Stardock ForumsStardock Forums

This whole thing seems like one more reason why one would want to manually place icons in a fence at times, instead of having the fence decide their placement. It wouldn't solve the problem, but it would be a workaround in such cases

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #12 August 20, 2020 8:38:23 AM
from Stardock ForumsStardock Forums

ver 1903 build 18362.1016
what crashed was Windows Explorer. Initial failure was that double-clicking on icons did nothing. After 15 seconds, the icon would select, but the shortcut never did execute. Had to reboot to gain normal function.
Decided to reinstall Fences, which did reinstall, and my Fences were intact, but initial issue in this posting, 1x7 Fence that got changed to 2x4, and no way to change it to 1x7, was still present.

Decided then to try the purge, as suggested above. 
While executing the purge batch file, the display turned green, with no icons showing, and just sat there.
I was able to use ctrl-alt-delete to access task manager, and log off. When  I logged back on, Fences was installed, but all my fences are gone. Icons are still arranged as if Fences was active, even after several reboots. Fences 3.0.9.11 is installed.

 

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #13 August 21, 2020 10:05:45 AM
from Stardock ForumsStardock Forums

Any idea how to get Fences to work properly? Icons are still arranged in the groups I made, but no fences are visible.

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mrosenfield
basj
Join Date 03/2001
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Reply #14 August 21, 2020 10:12:15 AM
from Stardock ForumsStardock Forums

Quoting mrosenfield,
reply 13

Any idea how to get Fences to work properly? Icons are still arranged in the groups I made, but no fences are visible.

Hello,
Did you turn the transparency all the way off? You can adjust it back or just click on reset to default for a fast one.

 


Basj,
Stardock Community Assistant.

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #15 August 21, 2020 11:23:38 AM
from Stardock ForumsStardock Forums

No, the settings are all normal. I created a new fence, and it acts the way I would expect. 
I can draw a new fence around the the icons on my desktop, but my color scheme has been reset, too.

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mrosenfield
basj
Join Date 03/2001
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Reply #16 August 21, 2020 8:45:54 PM
from Stardock ForumsStardock Forums

So, is transparent fence issue still there? If it still does please post a video of the issue so we can understand it better.

Thank you,

Basj,
Stardock Community Assistant

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #17 August 21, 2020 9:32:56 PM
from Stardock ForumsStardock Forums

desktop

Ok, here's a screen capture. All of these used to be inside a roll up fence. Now the fence is gone, although the icons stay in one place, (which doesn't happen when Windows is in charge of icons.)
So, where did all my fences go?

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mrosenfield
basj
Join Date 03/2001
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Reply #18 August 21, 2020 11:20:23 PM
from Stardock ForumsStardock Forums

Is this happened to all the fences or just one fence? What happen if you turn on "Auto arrange Icons"?

Thank you,

Basj,
Stardock Community Assistant

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mrosenfield
mrosenfield
Join Date 03/2015
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Reply #19 August 21, 2020 11:34:02 PM
from Stardock ForumsStardock Forums

This happened to all my fences when I ran the purge batch file. I can create new fences, but all the old ones have disappeared.

 

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mrosenfield
basj
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Reply #20 August 21, 2020 11:38:04 PM
from Stardock ForumsStardock Forums

Have you tried the Layout snapshot restore? Does it work? and

Quoting basj,
reply 18

What happen if you turn on "Auto arrange Icons"?

What do you get when you turn that one? Icons stay in place or it arranged to the left screen?

Thank you,

Basj,
Stardock Community Assistant

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mrosenfield
rockney8588
Join Date 08/2014
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Reply #21 September 5, 2020 6:33:02 PM
from Stardock ForumsStardock Forums

Possible solution:

After fighting with Fences and reading around on with web I happened to find a solution that well, works for me

Discovered the desktop icon size was not selected. That is, right-click on empty desktop, select the View sub-menu, then select one of the sizes in the top section.  I enabled Classic and all my Fences started displaying a single column again.

Hope this helps someone.

 

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mrosenfield
FClas
Join Date 03/2021
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Reply #22 March 8, 2021 9:54:32 AM
from Stardock ForumsStardock Forums

Dear Rockney, I was looking for months since new purchase for a one-column fence, never worked as icons would always arrange in 2.

Your trick did it! Champion!

StarDock guys should pick this up as a feature/bug.

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mrosenfield
ghidley
Join Date 06/2013
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Reply #23 February 27, 2022 6:24:20 PM
from Stardock ForumsStardock Forums

That fixed it for me too! I upgraded to version 4 hoping the resizing to single columns would work again (it started being a problem on version 3). Same problem with version 4 for me ... but your fix worked for me. I too had no icon size selected in the right->click on windows desktop and select view pane. Selected medium icons and now all is well again with fences for me.

 

Thanks for posting this!

 

greg

 

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