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takasiyano
takasiyano
Join Date 03/2013
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Location of account pictures at Start10

May 15, 2020 10:34:47 PM from Stardock ForumsStardock Forums

My PC belongs Active Directory Domain. The user record in AD has account picture. The picture is stored at:

C:\ProgramData\AccountPictures\{SID}

Windows account setting and login screen shows the picture.

But Start10's account picutre of Start7 style does not show it.

I set the account picture at Windows account setting and Start10's account picutre of Start7 style shows the picture.

I deleted %APPDATA%\Microsoft\Windows\AccountPictures\xxx.accountpicture-ms and Start10 keeps account picutre of Start7 style.

I want to know the source of Start10's account picture or location of the Start10's account picutre of Start7 style.

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takasiyano
basj
Join Date 03/2001
+1516 sdemployee
Reply #1 May 16, 2020 12:13:20 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. On my system the user picture appear as normal. Just need to turn on in the configure section of Start10. Unless I miss understand your issue.

Basj,
Stardock Community Assistant.

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takasiyano
takasiyano
Join Date 03/2013
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Reply #2 May 16, 2020 3:13:37 AM
from Stardock ForumsStardock Forums

Start10 shows account picture if I set it at Windows10's Settings localy.

My issue is:

Start10 deos not show the account picture in active directory.

If I change the account picture in active directory, Windows10's account picture at Settings and login screen the

new account picture but Start10 shows the old account picture.

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takasiyano
basj
Join Date 03/2001
+1516 sdemployee
Reply #3 May 16, 2020 3:26:40 AM
from Stardock ForumsStardock Forums

Please post a video grab of the issue so that we can understand the issue properly. 

Thanks 

Basj,

Stardock Community Assistant. 

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takasiyano
takasiyano
Join Date 03/2013
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Reply #4 May 16, 2020 8:29:33 AM
from Stardock ForumsStardock Forums

1)account picture at active directory


2) account picture at Windows10 start menu (after sign out and sign in)

3)show account picture at Windows10 settings

4)account picture at sign in

5)account picture at Star10 Windows7 style (missing account picture)

6)set account picture at Windows10 settings

7)account picture at Start10 menu (after sign out and sign in)

8)change account picture at active directory

9)show account picture at Windows10 settings (after sign out and sign in, changed)

10)account picture at Start10 menu (not changed)

 

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takasiyano
basj
Join Date 03/2001
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Reply #5 May 16, 2020 8:58:34 AM
from Stardock ForumsStardock Forums

Okay, I can see the issue, but for me once I change the user picture. I just need go to Start10 config change the Style to Modern Style, click the Start button, notice that user picture changed there and go back to Start10 Config, change back to Windows 7 Style, and press the start button, and the User picture there has change to new one.

Can you try that and see if it work for you too.

Thank you,

Basj
Stardock Community Assistant.

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takasiyano
takasiyano
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Reply #6 May 16, 2020 4:34:07 PM
from Stardock ForumsStardock Forums
  1. Change account picture at active directory
  2. sign out and sign in
  3. New account picture is at sign in and Windows10 Settings
  4. Old account picture is at Start10 with Modern Style
  5. Change Start10 style to Windows7 Style
  6. Old account picture is at Start10 with Windows7 Style
  7. Change Start10 style to Windows10 Style
  8. New account picture is at Start10 with Windows10 Style
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takasiyano
basj
Join Date 03/2001
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Reply #7 May 16, 2020 10:38:35 PM
from Stardock ForumsStardock Forums

Please try the purge and reinstall steps as mentioned here : https://forums.stardock.com/486022/start10-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Reboot after the purge, reinstall using the installer you just download. Reboot again and retest. Report back.

Thank you,

Basj
Stardock Community Assistant.

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takasiyano
takasiyano
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Reply #8 May 17, 2020 6:21:56 AM
from Stardock ForumsStardock Forums

I have a clean Virtual Windows10 in my domain and install the latest Start10 from Stardock site on it just before test. I am not using my usual Start10 for test. Every time after test the virtual Windows10 is back to initial from the snapshot.

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takasiyano
basj
Join Date 03/2001
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Reply #9 May 17, 2020 6:25:28 AM
from Stardock ForumsStardock Forums

Quoting takasiyano,
reply 8

I have a clean Virtual Windows10 in my domain and install the latest Start10 from Stardock site on it just before test. I am not using my usual Start10 for test. Every time after test the virtual Windows10 is back to initial from the snapshot.

I am sorry, I don't really understand what you are trying to say. Have you not try the purge and reinstall?

Thank you,

Basj
Stardock Community Assistant.

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takasiyano
takasiyano
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Reply #10 May 17, 2020 6:59:09 AM
from Stardock ForumsStardock Forums

Before I install Start10 for test, there is and was no Start10 in Windows10.

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takasiyano
takasiyano
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Reply #11 May 17, 2020 7:33:21 AM
from Stardock ForumsStardock Forums

I may find the reason why Start10 deos not show the account picture in active directory.

Start10 seems to get account picutre from *.dat file at:
C:\ProgramData\Microsoft\User Account Pictures

Actitve directory logon stores account picture only at:
C:\ProgramData\AccountPictures\{SID}

and Windows10 reads this.

Windows10 Settings stores account picture at:
C:\ProgramData\AccountPictures\{SID}
C:\ProgramData\Microsoft\User Account Pictures
%APPDATA%\Microsoft\Windows\AccountPictures

When I change account picture at active directory, only the account picture at:
C:\ProgramData\AccountPictures\{SID}
is changed and the old account picture is left at:
C:\ProgramData\Microsoft\User Account Pictures
%APPDATA%\Microsoft\Windows\AccountPictures

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takasiyano
basj
Join Date 03/2001
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Reply #12 May 17, 2020 7:55:57 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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