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Stardock Summer Vacation
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by T-Man
Jul 6, 2020 8:00

Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time, but expect delays in responses during this time.

lucasvdorr
lucasvdorr
Join Date 03/2020
0

Icon's bouncing around and not always snapping to grid.

March 30, 2020 10:30:24 PM from Stardock ForumsStardock Forums

I just purchased Stardock Fences. and I'm having problems with moving icons within a fence to a different place and they bounce around randomly/change places randomly. I've recorded 2 videos to make it a bit more clear.

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lucasvdorr
basj
Join Date 03/2001
+373 sdemployee
Reply #1 March 30, 2020 10:57:28 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. The only time I saw that is when you set to Sort Fence by -> Number of times opened. Which mean every time you double click on an icon, that icon position will move up the rank and the rest will move down. And you can't manually change that position as shown on your second video.

Basj,
Stardock Community Assistant.

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lucasvdorr
lucasvdorr
Join Date 03/2020
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Reply #2 March 31, 2020 10:49:46 AM
from Stardock ForumsStardock Forums

No, that isn't it. I have it set to none, even switching it to another mode and back doesn't solve the issue

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lucasvdorr
basj
Join Date 03/2001
+373 sdemployee
Reply #3 March 31, 2020 10:54:04 AM
from Stardock ForumsStardock Forums

Please try the purge and reinstall steps as mentioned here : https://forums.stardock.com/486084/fences-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Reboot after the purge. Reinstall using the latest version you just downloaded. Reboot after the installation. Retest and report back.

Thank you,

Basj
Stardock Community Assistant.

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