CCleaner Pro scam???

CCleaner gave me the option to subscribe for 2 more years at a $20 discount.  When I tried to claim the discount they asked for my banking information.  Really?  The same info they can use to deposit into my account can also be used to withdraw from it.  I called to complain and ask why they don't just credit my credit card and was told they could not.  

22,454 views 13 replies
Reply #1 Top

I got rid of cCleaner and have gone with Wise Care 365, which is vastly superior to cCleaner.

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Reply #2 Top

Hello,

Sorry to hear you are having trouble.


CCleaner gave me the option to subscribe for 2 more years at a $20 discount.  When I tried to claim the discount they asked for my banking information.  Really?  The same info they can use to deposit into my account can also be used to withdraw from it.  I called to complain and ask why they don't just credit my credit card and was told they could not.  
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Did you mean to post about CCleaner in the Stardock forums (we don't make or sell it)?

Sean Drohan
Stardock Support Manager

Reply #3 Top

Quoting sdRohan, reply 2

Hello,

Sorry to hear you are having trouble.


Quoting ,

CCleaner gave me the option to subscribe for 2 more years at a $20 discount.  When I tried to claim the discount they asked for my banking information.  Really?  The same info they can use to deposit into my account can also be used to withdraw from it.  I called to complain and ask why they don't just credit my credit card and was told they could not.  



Did you mean to post about CCleaner in the Stardock forums (we don't make or sell it)?

Sean Drohan
Stardock Support Manager

 

No, I didn't realize where I gad posted it.  You're welcome to move it to another section.


End of sdRohan's quote

Reply #4 Top

Quoting sdRohan, reply 2

Hello,

Sorry to hear you are having trouble.


Quoting ,

CCleaner gave me the option to subscribe for 2 more years at a $20 discount.  When I tried to claim the discount they asked for my banking information.  Really?  The same info they can use to deposit into my account can also be used to withdraw from it.  I called to complain and ask why they don't just credit my credit card and was told they could not.  



Did you mean to post about CCleaner in the Stardock forums (we don't make or sell it)?

Sean Drohan
Stardock Support Manager

 

No, I didn't realize where I had posted it.  You're welcome to move it to another section.


End of sdRohan's quote

Reply #5 Top

Huh?   o_O  

Reply #6 Top

Quoting RedneckDude, reply 5

Huh? 
End of RedneckDude's quote

The thread was in the wrong forum section....so Stardock Support was 'confused'.  It's since been moved...;)

Reply #7 Top

It seems that CCleaner's service is getting worse with every single year. It's very strange when programs ask you to share personal data without any explanations.

Reply #8 Top

CCleaner and Avast Anti-virus were caught up in a scandal awhile back as reported by some Tech watchdog websites. They were collecting private data of users as well as paid subscribers and selling that data to marketing firms. It was highly recommended that you not use any of this software. I uninstalled and stop using both when this was first reported.

-- Ace --

Reply #9 Top

Every one you write a check to has all that information.  On the bottom of your checks is your account number and the bank's routing number.

Reply #10 Top

15 months....I smell spam...;)

Reply #11 Top

Not surprising for me. CCleaner was hacked in 2017 and that's why it lost all the trust. Hackers successfully injected malware in CCleaner's app that was distributed among millions of users. And talking about collecting private data...almost all apps collect it in different ways. The problem is that most softwares we use are hackable, and I have no doubts our private data is distributed among scammers (including government). But as I learned at https://covery.ai/products/ethoca-chargeback-prevention there are many ways to prevent such actions. People really need to understand how to use modern technologies for data protections.

Reply #12 Top

Quoting Jafo, reply 10

15 months....I smell spam...;)
End of Jafo's quote

Reply #13 Top


CCleaner gave me the option to subscribe for 2 more years at a $20 discount.  When I tried to claim the discount they asked for my banking information.  Really?  The same info they can use to deposit into my account can also be used to withdraw from it.  I called to complain and ask why they don't just credit my credit card and was told they could not.  
End of quote

Bypass CCleaner altogether and just snag Glary Utilities, it's a much better program and has a robust feature set for its free version...