deskscapes 10 upgrade discount Bug (Key error)

from Stardock Forums

Deskscapes 8 gives 5 activations how ever when buying the deskscapes 10 and using the upgrade option it only gives 1 activation..

this bug needs to be fix so we can get your full 5 activation back when upgrading from DS8 to D10


I personal have multi pcs that need this upgrade thnx in advance 

deskscapes
15,964 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Have you tried to deactivate those DS8 and than activate DS10? Not too sure if it will work but worth to try it.

Let us know if you still need our assistance.

Thanks

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

This is the bug Im getting when some one buys the "upgrade option"

DS10 upgrade > https://i.gyazo.com/62d0a122bfe95a07449e20c1594b1343.png
DS8 Upgrade > https://i.gyazo.com/729f928cd798cc6b0d266a8db2254e74.png

the upgrade to DS10 oddly only assigns 1 Activation and not 5.. this needs to be fix asap.. I have a few pc's that are pending upgrades but I can't because of lack of activation limit

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

Tis fixed now, thank you for the report.

----------------
Sean Drohan
Stardock Customer Service Manager