cursor fx plus

can't apply any of the cursor themes

although i didn't have to enter my registration key, i am able to adjust all the cursor properties. problem is, i can't apply the new cursor? anyone has the same issue? i'm on windows 10 by the way. thank you

10,164 views 6 replies
Reply #1 Top

i've deleted all the cursor fx files and reinstalled the trial version and it works again, but still can't find anywhere to insert the registration code? 

Reply #2 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #3 Top

Hello,

Sorry to hear you are having trouble.

CursorFX is one of the only products that has a purchase version and a dedicated trial version - on you cannot enter a key.

Use the below to purge the app and reinstall your purchase version:

https://forums.stardock.com/485856/cursorfx-support-faq#reinstalling

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Sean Drohan
Stardock Customer Service Manager

Reply #4 Top

hey sean,

thanx for the response. but the email sent to me with the registration key only has the download for the trial version. i need the purchased version in order to enter the registration right?

Reply #5 Top

hey sean,

did the purge with the .bat file and this time, it came up with the right software. thanx very much! much appreciated.

Reply #6 Top

Quoting flyinmama96, reply 5

did the purge with the .bat file and this time, it came up with the right software. thanx very much! much appreciated.
End of flyinmama96's quote

Excellent..

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Sean Drohan
Stardock Customer Service Manager