What needs to be done when you get a new modem/router

from Stardock Forums

Hi.  I just got a new modem/router, and I see the Multiplicity (which I had set up with 3 machines, and was working) is now saying it can't connect... obviously due to the new modem and/or router (probably router, I'd think).

So, I'm just wondering what I need to do to get Multiplicity working again with the new hardware.

 

multiplicity
6,370 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

I think I got it all sorted out.  The introduction of the new modem/router seems to have triggered the network of each machine to be set to a Public network, rather than a Home one.  I reconfigured it, and I think it's now working.

I have to see if I still have the issue of Multiplicity frequently disconnecting from one of the secondary PCs (and then quickly reconnecting).  But at least it's working as before.

Offworld Trading Company
Reply #3 from Stardock Forums Top

Quoting ladlon, reply 2

I have to see if I still have the issue of Multiplicity frequently disconnecting from one of the secondary PCs (and then quickly reconnecting).  But at least it's working as before.
End of ladlon's quote

If you are connecting via wireless, Ethernet is always going to be the more reliable.

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Sean Drohan
Stardock Customer Service Manager

Reply #4 from Stardock Forums Top

Ya, I always use direct ethernet, not wifi.

Got it sorted out, like I said.

I do find that sometimes Multiplicity windows seem to disappear (not visible on desktop, and no minimized icon on taskbar), and can only be brought back via Task Manager.  I had one odd error window pop up one time, as well.  I took a screengrab, and will have to post that here sometime.