Start10 updae fails

Windows Defender

from Stardock Forums

Windows Defender has a "ransome ware" setting to prohibit programs directly changing memory or files.  When this function is active, start10 updates fails to complete and start10 does not start the next time the system is booted.  I turn off the feature, reinstall start10 and everything works again.  I turn the windows defender function back on and all is normal again until the next start 10 update.  The windows version is the version that will be released very soon as the October 2018 update.

4,369 views 10 replies
Reply #1 from Stardock Forums Top
Reply #25
sdRohan
 
Join Date 10/2012
 
+82
 
August 15, 2018 8:54:20 AM from Stardock ForumsStardock Forums 
 

Hello,

Sorry to hear you are having trouble.

If you go here:

C:\Users\turk\Start10Ctrlpnl

Does AAA_SystemSettings_MusUpdate_UpdateActionButton

exist there:

Reduced 90%
Original 1273 x 564

 

Reply #2 from Stardock Forums Top

Hello,

Sorry to hear you are having issues.

Report back here if problem continues , please.

 


AzDude
Stardock Community Assistant

Ashes of the Singularity II
Reply #3 from Stardock Forums Top

Yes that setting is there on my PCs.  Can't tell if there is still a problem until the next time that Start10 requires and update.

Reply #4 from Stardock Forums Top

Hello,

OK, just report back then if needed

 


AzDude
Stardock Community Assistant

Reply #5 from Stardock Forums Top

Hi,

I get this message when I try to update Star10 to ver.1.61, then it stops and I have to cancel the installation. Win 10 and latest updates.

Bottomleft.png

Any clue?

Reply #6 from Stardock Forums Top

Quoting ceram, reply 5

Hi,

I get this message when I try to update Star10 to ver.1.61, then it stops and I have to cancel the installation. Win 10 and latest updates.

Bottomleft.png

Any clue?
End of ceram's quote

Hello

Would you Please try this PURGE: https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot and ReInstall the latest version.

 

 

AzDude
Stardock Community Assistant

Reply #7 from Stardock Forums Top

Quoting AzDude, reply 6


Quoting ceram,
reply 5

Hi,

I get this message when I try to update Star10 to ver.1.61, then it stops and I have to cancel the installation. Win 10 and latest updates.

Bottomleft.png

Any clue?



Hello

Would you Please try this PURGE: https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot and ReInstall the latest version.

End of AzDude's quote

 

I did exactly this, using the purge.bat and rebooted. During the bat-process it could not delete a lot of files. So I had to Ignore all of them. Then I rebooted and tried to install "Start10-sd-setup.exe". Same error again.

The problem is, I can't go to the path in the error message since I don't have the folder "public" in my user folder. And after the search in C: there is no bottomleft.png to find.

Error message

Reply #8 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. I am not sure if this could help but can you try these solution. Turn it on if you have it off. https://www.tenforums.com/tutorials/50179-turn-off-public-folder-sharing-windows-10-a.html

Basj,

Stardock Community Assistant.

Reply #10 from Stardock Forums Top

Quoting ceram, reply 9

But no panic. I'm using Classic Shell and it works fine.

Thanks.
End of ceram's quote

Great to know, Thank you for reporting back.

Thank you,

 

Basj,

Stardock Community Assistant