Fences does not start on Windows 10

Hello,

Sorry to hear you are having issues. Please try the purge and reinstall steps. https://forums.stardock.com/486084/fences-support-faq#reinstalling

Get the latest version from your account, reinstall and reboot. Report back.

Thanks

Basj,

Stardock Community Assistant.

Hi,

Tks for the info. I've executed the bat file, made a restart. Installed Fences again, but the problem persists.

Any idea why?

Hello,

Please try the cleanboot steps : https://forums.stardock.com/486084/fences-support-faq#cleanboot

Thank you,

Basj,

Stardock Community Assistant

Tks for the reply.

Tested with a new admin user, but had the same error message.

Any idea why? Any option to start this on safe-mode, or similar?

Hello again,

Please try the following:

-For Win8/10 Users: Open the Start Screen, and type 'cmd'. Right-click on the search result and select 'Run as administrator' from below.

-For 7 Users: click Start, in the start search field type 'cmd'. Right-click on the search result and select 'Run as administrator'.

-Type: sfc /scannow

-Wait for the scan to complete (this can take several minutes)

Some help on how this looks should you need it:

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

If the SFC finds errors, but cannot fix them, please also run the following command in the same command prompt window:

dism.exe /online /Cleanup-Image /RestoreHealth

Some help on how this looks should you need it:

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

The above command should assist with replacing any damaged or problematic system files. Please note, however, since it may require restoring certain files, this process can take some time and you will need to be patient until it has completed.

Please let me know whether this resolves your problem or if you have any additional questions.

Thank you,

Basj,

Stardock Community Assistant

Hi,

On the first run it found issues and sent a message saying that were solved.

Made a second execution and no more issues were found.

Afterwards, removed Fnces, made a reboot, installed again. Now Fences is up for one second and I can view it on desktop, but afterwards it fails.

Any idea?

Hi,

Could you tell us your version of Windows 10 and Fences installed in your system.

Thank you,

Basj,

Stardock Community Assistant

OS Name:                   Microsoft Windows 10 Enterprise
OS Version:                10.0.14393 N/A Build 14393

Fences 3.0.9.11

Removed all my files to a single folder in desktop, because I've seen several issues reported with network shortcuts. Didn't solve either.

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

Hello,

Sorry to hear you are having trouble.

Are you using WebSense / Forcepoint?

Hi!

Already checked because saw your comment on another post, and I'm not using either.

Software that I have on startup: 

Mcafee Endpoint

Cyclance Protect

Avecto

Windows defender. 

(I'm not 100% sure, but this happend after some windows updates I've made)   (KB4343887, KB4130489,KB4022219)

If that is all you did, and not a full clean boot (disabling all but MS services), then the test is not complete.  Please do so if indeed you have not.

----------------
Sean Drohan
Stardock Customer Service Manager

Are there any updates to this issue? I have been having the same issue for a few months after a Windows update and would like to use Fences again. I am running Windows Enterprise Version 1803 OS Build 17134.228. I followed all of the above recommendations with no luck. It looks like it crashes the display driver when it attempts to start. I have a GTX1080 installed with driver version 399.07.

Quoting CustomBob, reply 13

Are there any updates to this issue? I have been having the same issue for a few months after a Windows update and would like to use Fences again. I am running Windows Enterprise Version 1803 OS Build 17134.228. I followed all of the above recommendations with no luck. It looks like it crashes the display driver when it attempts to start. I have a GTX1080 installed with driver version 399.07.

End of CustomBob's quote

Hello,

I have forwarded your problem to Stardock Support team for their assistance.But it would best if you could list down all app that load on start-up such as anti virus, firewalls any other security managers apps etc etc.

Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

Startup programs: 

Windows Defender 

Windows Firewall

MalwareBytes Premium

Steam

UPlay

AIDA64

Razer Central

RivaTuner Statistics Server

Gigabyte Aorus Engine

NVIDIA GeForce Experience

* I did disable them all for testing. 

Thank you 

Thank you, I've forward your problem to Stardock Support Team, and since they on Weekend break, will need to wait until Monday for their help. Appreciate your feedback and patience.

Thank you,

Basj,

Stardock Community Assistant

Again, for both issues, a clean boot, where all but MS services are disabled, under a new admin account, needs to happen for us to continue to assist.  It does not appear that this has been done for either.

https://forums.stardock.com/486084/fences-support-faq#cleanboot

----------------
Sean Drohan
Stardock Customer Service Manager