Windows Freeze for 8-10 seconds when Show Desktop is clicked with Fences

Fences Causes Windows Freeze

I bought fences software, I see fences 2 is good with Win 7. But Fences 3 is making windows Freeze for 8 to 10 seconds, some times more when we click Show Desktop. Do we have any fix on this?

14,090 views 13 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. Would like to know about your system. Please provide information such as Windows version Fences version, System hardware and do you have program like "Websense or Forcepoint" installed in your system?

Thank you.

Basj,

Stardock Community Assistant.

Reply #2 Top

Hello,

OS is Windows 10 Pro 64 Bit. I am using fences latest version 3.0.9.11. I dont have Websense or Forcepoint installed in my system.

Also as i mentioned when we click on  show desktop, more than 20 seconds screen is frozen. It happens every time.

 

Thanks.

 

Reply #3 Top

Thank you for your reply. For your information, I am also running my pc on Windows 10 Pro 64 ver 1803 and Fences 3.0.9.11 but i do not have problem with it.

First, please try the purge and reinstall steps : https://forums.stardock.com/486084/fences-support-faq#reinstalling

make sure you are using the latest version when reinstalling the Fences and reboot after installation.

Please report back.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #4 Top

Hi

I am using Version 10.0.15063 Build 15063.

I also tried to purge, issue remain same.

Thanks.

Reply #5 Top

Hello,

For your info I am currently on Version 1803 build 17134.112.

BTW, just curious do you have portal fences that linked to network drive or a cloud storage?

and

Could you try the cleanboot steps https://forums.stardock.com/486084/fences-support-faq#cleanboot just to iron-out if there is conflicting with fences.

Thank you,

 

Basj,

Stardock Community Assistant

 

Reply #7 Top

Nothing works with Fences. Best way is to uninstall and stay away from it, Fences causing explorer to crash every time we do Win D. Its useless with Win 10.

Reply #10 Top

Hello,

Sorry to hear you are having issues. We have not clearly try out all the steps to see if this can be solved. Fences run fine on Windows. There are a very small percentage of client who have problem, initially, but after working together with us. The problem was solved or at least narrowed down to the main issue. But to get to that it take time and patience.

Thank you.

Basj,

Stardock Community Assistant.

Reply #11 Top

Hello,

Sorry to hear you are having trouble.

I would like to ask if either of you are still seeing issue with Fences and Win10 1809?

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #12 Top

Hello,

I am having the issue that the Windows explorer freezes after hitting the "Show desktop" button. I have both Fences 3 and Forcepoint installed on the system. Could you please recommend a fix for this problem?

Kind regards,

Reply #13 Top

Quoting voznazli, reply 12

Hello,

I am having the issue that the Windows explorer freezes after hitting the "Show desktop" button. I have both Fences 3 and Forcepoint installed on the system. Could you please recommend a fix for this problem?

Kind regards,
End of voznazli's quote

Forcepoint has been an issue for some time I am afraid.

https://forums.stardock.com/480668/windows-explorer-crashes-because-of-fences

Sean Drohan
Stardock Product Lifecycle Manager