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Start10 menu just went empty

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Start10 menu just went empty

from Stardock Forums

I installed Start10 trial today and it worked fine for a couple of hours. When I right clicked a program icon on the opened menu (to removed it from the recently used programs list), the whole list went empty and seems to stay that way.

The only way to add items to the menu is to pin them, which I don't want.

I used the 'Modern start menu' when I removed the item. If I change it to 'Windows 7' styled, that one is empty, too.

The 'Windows 10 style' start menu has all the items in its list but I don't want to use it because the 'modern' looks much better.

Any ideas how to restore the items?

16,471 views 32 replies
Reply #26 from Stardock Forums Top

Quoting lezouave, reply 25

If the problem arises due, for example, to the number of items in the menu
End of lezouave's quote

Then we would see it often and be able to easily reproduce it.

Quoting lezouave, reply 25

or if it's due to a specific configuration
End of lezouave's quote

Again, something we would have seen with the, litterally, millions of installs of both Start8 and Start10.

Quoting lezouave, reply 25

then testing in this manner will not reveal the problem.
End of lezouave's quote

We disagree as, obviously, something about your PC configuration is unique. 

Quoting lezouave, reply 25

But you say that msconfig is a good tool to use for this purpose, so what is your workflow in msconfig for this? 
End of lezouave's quote

To be honest, I would work the other way - work from the account that works enabling services and apps one at a time.  When you enable something that causes it, again, we would love to hear what that was. 

We understand that this is a frustrating and time consuming way to solve your issue but we have done all the things we can to show that Start 10 did work for you

I installed Start10 trial today and it worked fine for a couple of hours.
End of quote

And can work for you:

Quoting lezouave, reply 19

As I said in my first post, I was not able to reproduce the problem in a new Windows admin account created for this purpose, and following the instructions given. 
End of lezouave's quote


I was not able to reproduce the problem in a new Windows admin account created for this purpose, and following the instructions given. 

Reply #27 from Stardock Forums Top
Quoting sdRohan, reply 26


To be honest, I would work the other way - work from the account that works enabling services and apps one at a time.  When you enable something that causes it, again, we would love to hear what that was. 

We understand that this is a frustrating and time consuming way to solve your issue but we have done all the things we can to show that Start 10 did work for you
End of sdRohan's quote

I would expect nothing but honesty. ;) Okay then, when I have time I'll work at it from that direction. 

The Political Machine 2024
Reply #28 from Stardock Forums Top

Quoting lezouave, reply 27

I would expect nothing but honesty. Okay then, when I have time I'll work at it from that direction. 
End of lezouave's quote

We really would like to hear back on your results.

Reply #30 from Stardock Forums Top

I'm having this exact same issue down to the last detail. Purge/reboot/reinstall didn't solve it. I just set up Windows 10 from scratch so I don't think it's a corruption or similar issue.

Has there been any news on this issue since this user's post?

Reply #31 from Stardock Forums Top

Quoting shinratdr, reply 30

I'm having this exact same issue down to the last detail. Purge/reboot/reinstall didn't solve it. I just set up Windows 10 from scratch so I don't think it's a corruption or similar issue.

Has there been any news on this issue since this user's post?
End of shinratdr's quote

What version of Windows/batch are you running ?

and are you running Start 10 ver.1.61 ?

Reply #32 from Stardock Forums Top

Quoting AzDude, reply 31

What version of Windows/batch are you running ?
End of AzDude's quote

Windows 10 Education, 1803, Build 17134.345.

Quoting AzDude, reply 31

and are you running Start 10 ver.1.61 ?
End of AzDude's quote

Yep, latest version.

Every so often the contents of the start menu will appear, but only if I leave it for a long time, it's very odd. Like I could close and open it 50 times in a row and it will never show the icons, but if I don't click the start menu for 10 minutes or so sometimes the icons will just randomly be there, and then gone on the next click.

I use DisplayFusion as well but the problem occurs even with DisplayFusion taskbars disabled. Just like OP, the start menu is clickable, but the items just cannot be seen. Both Windows 7 and Modern style are affected, but Windows 10 style works fine.