"Fences is not associated with this account"

Hello,

First, sorry but I don't write and speak this language very well...

I bought Fences 3. I have the product key and my email but when I do the activate with stardock account, the message "Fences is not associated with this account".

In "My downloads" I see Fences with the product key.

Can you help me, please.

If you could write French it would be great for me :D

Thank you

4,868 views 3 replies
Reply #1 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistant. Please keep an eye on this thread for any updates. We appreciate your feedback and patient.

 

Basj

Stardock Community Assistant.

Reply #2 Top

Have you tried activating with just the product key?

 

Reply #3 Top

Avez-vous essayé d'activer avec juste la clé de produit?