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Mouse does not click in the second computer

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Mouse does not click in the second computer

Mouse does not click in the second computer

from Stardock Forums

Hello,

I need a little help, i use multiplicity and sometimes the mouse on the second computer does not work the clik, it is not always, it has time it works and has that time not. I believe it is some configuration of my primary computer, because even replacing the second does not solve. Can you tell me if there is any windows setup or firewall that does this? Or some software that interferes with that? The network is not the problem because it is fully open.

30,406 views 36 replies
Reply #26 from Stardock Forums Top

Yeap. I went to msconfig and disabled all services but leaving all MS and multiplicity services on boot. But still not working.

Maybe a MS app is causing this issue?!

Reply #27 from Stardock Forums Top

I just have no other suggestion nor any other cases to compare it to.

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Reply #29 from Stardock Forums Top

This probably isn't your issue, but when I run Samsung SideSync *and* am viewing/controlling my Samsung S8 via the app (remote control) most mouse clicks don't work on my secondary computer.  As soon as I close only the remote screen portion it works again.  Just thought I'd add this in case anyone runs across this issue.

I don't know of a resolution except that I just close the "mirroring" remote control view when I'm done so I can use mouse clicks on the secondary.

Reply #30 from Stardock Forums Top

Quoting lowellp, reply 29

This probably isn't your issue, but when I run Samsung SideSync *and* am viewing/controlling my Samsung S8 via the app (remote control) most mouse clicks don't work on my secondary computer.  As soon as I close only the remote screen portion it works again.  Just thought I'd add this in case anyone runs across this issue.

I don't know of a resolution except that I just close the "mirroring" remote control view when I'm done so I can use mouse clicks on the secondary.
End of lowellp's quote

Start a new thread for you issue , please

 

Reply #31 from Stardock Forums Top

This is not a new issue.  This is a possible help to anyone experiencing the issue in the title of this thread, "Mouse does not click in the second computer." No new thread needs to be created.

Reply #32 from Stardock Forums Top

Quoting lowellp, reply 31

This is not a new issue.  This is a possible help to anyone experiencing the issue in the title of this thread, "Mouse does not click in the second computer." No new thread needs to be created.
End of lowellp's quote

Lowellp, its just that all others have been fixed with the help traditionally offered.  Again, I have not had one that's known where it was not a firewall issue of some sort. 

If it is indeed a 3rd party apps (like the one you mentioned), that would not be something we could help with I am afraid.  Doing a 'Clean Boot' (noted prior) would normally expose that is was a 3rd party app, setting, or profile issue.

Reply #33 from Stardock Forums Top

It may not be something you could help with, but it's something I can help with; that's what forums are for.  Partly for users helping users.  What if someone has the issue, finds out this post, and realizes they can workaround their issue by shutting off the Samsung SideSync mirroring?  Sure, it would be nice if this could be "fixed" between either SideSync or Stardock but I highly doubt it's going to happen any time soon.

So in the meantime I would encourage users to participate in these threads to help others by sharing what has caused this issue for them.  That's what I did.  Also, apparently it has not yet been fixed "with the help traditionally offered" as  you can see from KazuSam's post 3 days ago.

Furthermore, your comment about doing a "clean boot" only reveals that one of a whole host of other apps may be at fault.  So you don't just throw up your hands and say, "well, it's not us, so tough luck".  If anyone else has ideas of which of those many other 3rd party apps might be a cause you should welcome the comments.  I offered one option that may or may not help KazuSam but should help anyone else who eventually searches the forum or browses this thread.

Reply #34 from Stardock Forums Top

Quoting lowellp, reply 33

It may not be something you could help with, but it's something I can help with; that's what forums are for
End of lowellp's quote

Absolutely, Lowell, and I / we could not encourage it more.

Quoting lowellp, reply 33

What if someone has the issue, finds out this post, and realizes they can workaround their issue by shutting off the Samsung SideSync mirroring?
End of lowellp's quote

Again, a prime reason for the forums and fantastic to see when people contribute to a solution.

Quoting lowellp, reply 33

Also, apparently it has not yet been fixed "with the help traditionally offered" as  you can see from KazuSam's post 3 days ago.
End of lowellp's quote

Fixed and fixable (by us) are different things.  If its not the app at fault (and there are no indications it is nor is there a history of it when proven methods for addressing this symptom have been applied), it is only logical to assume an outside source (3rd party app, setting, corp policy, etc).

Quoting lowellp, reply 33

Furthermore, your comment about doing a "clean boot" only reveals that one of a whole host of other apps may be at fault. 
End of lowellp's quote

Exactly - there is no way we could keep up with (install / test) all the countless pieces of software that could potentially affect MP's use or performance.  We (and any other software maker) relies heavily on client feedback on apps that do.

What the clean boot does do is prove that the app works as detailed when all other extraneous items are eliminated.  That should give some comfort that the client did not purchase a damaged product.

While we feel for the people that would have to work through a tedious process of elimination, we just cant participate, to any large degree, with the aforementioned magnitude of settings, apps, or (corp) policies any client may have.  What we do help them with are what is known: AV products / Windows Firewall being primary examples. 

Quoting lowellp, reply 33

If anyone else has ideas of which of those many other 3rd party apps might be a cause you should welcome the comments.
End of lowellp's quote

I do not know how any other idea was conveyed by me but again, I could not agree more, Lowell - I / we enthusiastically welcome them.

Reply #35 from Stardock Forums Top

Hi everybody, 

well, after a long period with this problem, since the past weekend MP started to work without the "mouse does not click on secondary" issue in my case. I think it was after a Windows Update that took place during those days. I always try to maintain my system neatly up to date and I really recommend to everyone with this problem that they should check for these systems updates if they are not automatic. 

In my case, it is working again, at least so far ... 

Thanks for all the help. 

Reply #36 from Stardock Forums Top

Glad you were able to Resolve your issue