Bought Object Desktop, it's nowhere to be found in My Downloads

from Stardock Forums

Hey all,

Since I already have some software bought that is included in Object Desktop, today I have upgraded to Object Desktop by purchasing it with a discount.

Although, I have two issues. 

1. Object Desktop is nowhere to be found in "My Downloads". 

2. When I click on the link in my receipt, I am able to download Object Desktop, or download and install each software individually. But I have received no keys for each software? Just one key for Object Desktop.

Moving on, when I run Object Desktop Manager, it shows virtually no software to download, or to manage, and yet I have both Fences 3.0 and Start10 purchased and installed.

I've found out here, on the forums that apparently I need to create a new account that is associated to my PayPal email, which is different from my current email associated with Stardock account.

Is there any way to fix this?

Thanks.

 

17,059 views 2 replies
Reply #1 from Stardock Forums Top

You can merge your accounts here: https://www.stardock.com/accounts/registrations/

You won't have individual product keys for Object Desktop apps, you can just activate with that key for via your account.

Example:

Reply #2 from Stardock Forums Top

Thanks for replying so quickly!

So do I move the PayPal email (that is apparently Object Desktop registered to now) to my current account email? Or the other way around?

 

Thanks

 

Edit: nevermind, did it. I have successfully transferred it to my current Stardock account.

Thanks again!

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