Reply #1 from Stardock Forums Top

Have you attempted to contact Steam support for this issue?

Reply #2 from Stardock Forums Top

Sorry to hear you are having trouble. 

You do not need a product key with the Steam version

It's important that:

-You do not have any other version of the software from any other source (stardock.com for example)

If you do, you need to uninstall that other version

-That you are logged into Steam and not as a 'guest'

-In the install directory, run sassteam.exe and see if you are able to use the product again.

Fences:

\Program Files (x86)\Stardock\Fences

-If the above fails, uninstall / reinstall from within Steam (and only from within Steam) and try again.

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top

Would it be possible to trade in my STEAM key of the fences for the REAL key of the fences since each reboot I am having issue with FENCES and authenticating...it's getting too much.  It was a cute concept to have it via STEAM but it fails in practice.  

 

This is what I get each freaking time.

 <blockquote class="imgur-embed-pub" lang="en" data-id="a/5Vq4z"><a href="//imgur.com/5Vq4z"></a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>

https://imgur.com/a/5Vq4z

Reply #4 from Stardock Forums Top

You would need to refund from Steam and purchase from the Stardock store.