I bought it, but cannot use it

from Stardock Forums

I bought object desktop, downlaoded the manager, got a paypal reciept and an invoice from stardock,but the manager says there is nothing i can install and the website acts like I don't own it and asks if i want to buy it, and it's not in my orders. this isn't ok.

30,801 views 6 replies
Reply #1 from WinCustomize Forums Top

It is the weekend so Stardock won't be back until Monday.

Is the PayPal email you used to purchase ObjectDesktop the same as your WinCustomize email?

If it is then you should send a support request here: https://esupport.stardock.com/index.php?/Tickets/Submit

 

Reply #2 from Stardock Forums Top

I sent one to their sales support one, and it's weird because i tried tochange my email and it said it would send a validation, but it never did, and i asked it to multiple times aswell. the invoice went to the new email, so maybe that's messing things up? either way I'm pretty upset that i dropped 50 dollars and it looks like I'll likely not be able to have fun customizing stuff until the week days start when i have no time

WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from WinCustomize Forums Top

Have you tried here to Transfer Registrations to your WinCustomize account?

https://www.stardock.com/accounts/registrations/

Enter the PayPal email into the Source Account and your WinCustomize (Stardock) email in the Destination Account.

Reply #4 from Stardock Forums Top

oh wow, that seemed to fix it! thanks for helpin out

Reply #5 from WinCustomize Forums Top

Quoting Slinx, reply 4

oh wow, that seemed to fix it! thanks for helpin out
End of Slinx's quote

Great. Have fun.

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Reply #6 from WinCustomize Forums Top

I love happy endings